Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Is just amazing phone
on August 29, 2023
Posted by: Axel4293
[This review was collected as part of a promotion.] I used for work,videos & social media stay in touch with friends and family members who i love ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Folding the Future: A Closer Look at the Samsung
on August 29, 2023
Posted by: Adiiteejaay
[This review was collected as part of a promotion.] I've had the privilege of using the Samsung Z Flip 5 for the past few weeks, and I must say, it's been an absolute game-changer. The design is sleek and futuristic, and the folding mechanism feels incredibly satisfying to use. The phone's compact size when folded is perfect for slipping into pockets or small bags, while the unfolded screen provides a surprisingly immersive experience. The display quality is top-notch, with vibrant colors and sharp details.
Performance-wise, the Z Flip 5 doesn't disappoint. Apps open quickly, and multitasking is a breeze thanks to the capable hardware. The battery life has also impressed me; it easily lasts throughout the day with moderate use. The camera system captures stunning photos, and the flexibility of the folding design adds a unique angle to my photography.
One aspect that stood out to me is the durability. Samsung has clearly put effort into ensuring the hinge and the overall build can withstand regular folding and unfolding. It feels solid and well-constructed, I have no concerns about the longevity of a folding phone.
While the Z Flip 5 offers an innovative experience, it's not without a few minor drawbacks. The outer screen could be more functional for quick interactions and the price point might be a bit steep. Dex support is still not available. However, if you're looking for a blend of style, innovation, and performance, the Samsung Z Flip 5 is definitely a device to consider!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Joined the flip side
on August 29, 2023
Posted by: Carantog
[This review was collected as part of a promotion.] I have been an apple user for a very long time and went from an iphone 14 pro max to the newest flip. In general, I love it. This phone screen and canera are amazing. Still getting use to the battery adaptability and the android system but so far amazing. I love the out screen which allows me to not only have a glamce at my notifications but also let's me answer them and access different apps making it easier to play with the out screen. The widjets and personalization of the phone are amazing and the gaming options are out of this world. I would definitely recommend it to any person that wants to try something new and different.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect except some Wi-Fi issues
on August 29, 2023
Posted by: MentalValley
[This review was collected as part of a promotion.] This is my everyday device. With any phone,ever, I want a bigger battery. So that's not really a knock.
I love how zippy the software is.
I do have a very strange series of Wi-Fi issues. It's weird Some Wi-Fi I just can't connect to when everyone else can. Even though I could on my flip 4.
Overall, I love this phone. It's so simple.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on August 29, 2023
Posted by: Keoguy
[This review was collected as part of a promotion.] Easy to use! Love the two screens! Can't beat this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm loving my flip phone!
on August 29, 2023
Posted by: LoveMyFlip
[This review was collected as part of a promotion.] I've had my eyes on the flip series since it first came out a few years ago but never gave into it because of the mixed reviews. I loved the nostalgic flipping action on the phone and when the phone is closed, it looked elegant and sleek. After seeing the flip 5, I decided it was time to go for it and experience the flip.
The flipping action is just as I remembered with the old flip phones - the phone call ends when I fold the phone closed! I love that I can fit the folded phone in my nonexistent women pant pockets and walk without a phone jabbing my pelvis.
I love the customizable front cover screen - it allows me to put multiple gifs so when I wake my screen it'll be a different gif each time. Instead of finding a cute case that would show my personality, I can now put it on my front cover screen. The possibility is endless!
The last feature i can't get enough of is the front cover screen preview when taking pictures with the back camera. I can always see what the other person is taking and readjust myself to a better angle on the stop!
I'm so happy i got the phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG Z Flip5
on August 29, 2023
Posted by: Sparkys
[This review was collected as part of a promotion.] I typically use the device for both work and personal use and the new Z Flip 5 is a power horse compared to the 3 and my old S20 FE. I'm getting over 900meg downloads on 5g on this with T-Mobile. It's enough for me to work, stream pandora and upload email's without any problems.
And the battery is far superior on the 5 than on the 3. And I love the front screen to where I don't even have to open the phone up. It even connects to my hearing aids rather well too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 29, 2023
Posted by: Cachus
[This review was collected as part of a promotion.] I love this new format. I never thought I will love it super fast and great features, when you fold it looks like you have a different phone, yes like two phones in one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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