Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Excellent Phone!
on August 31, 2023
Posted by: Bobby9
[This review was collected as part of a promotion.] The cover display has much more space and functionality than the previous versions allowing you to reply to texts, fully view your calendar, alarms for the week, detailed weather reports, preview pictures and much more--depending on the widgets you've customized. It's body has got a refreshing palette of pastel colors that you can choose from aside from the standard black and this version has a shiny glass finish which is much more chic than the previous version. I personally prefer the flip because its size makes it extremely portable, compact and makes it perfect to fit in your pocket on the go. I also really like the Flexmode that helps you take hands free pictures with the phone as it's bent and sitting upright. The camera quality of this phone is immaculate--Ive gotten compliments from friends about it already!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing
on August 31, 2023
Posted by: Hutner2324
[This review was collected as part of a promotion.] I use it for work and beta test games. I love the mini screen on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome mobile data & Hotspot the best deal I can
on August 31, 2023
Posted by: GiftWarner01
[This review was collected as part of a promotion.] sports,movies,appstore searching,online shopping,and calls&messaging.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hello GiftWarner01, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing from our customers that they are using their chosen device to enjoy all of their hobbies like sports, gaming, social media, and more. We have provided a link to the full product manual and the Samsung Support Team if you have any questions about your device. We also recommend taking a look at our YouTube channel that has some great videos about fun things you can do with your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is just useful in so many ways!
on August 30, 2023
Posted by: ThisGuy77
[This review was collected as part of a promotion.] I use this device for work making videos and live streams for customers. Sending info on products and receiving important communications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z Flip 5 from iPhone
on August 30, 2023
Posted by: Newtoandriod
[This review was collected as part of a promotion.] I've had the Z Flip 5 for about a week now and over I genuinely enjoy it, definitely a nostalgia factor being a flip phone. Overall nice big screen when open and convinent good enough screen closed. Just wish you could do more with more apps on the front screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No comments yet.
on August 30, 2023
Posted by: Emma
from Texas
Expertise:Intermediate
No comments yet. But with the first flip phone I love it very satisfying.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My switching experience
on August 30, 2023
Posted by: Drag141
[This review was collected as part of a promotion.] I originally had the iPhone 11 in my possession and was using that device as my daily driver but I was hooked as soon as I found out about the new flip. So I pre-ordered the phone unbelievably excited to see the new phone.
I can definitely say from first use, this device has survived thick and thin with my basic durability test. As the main screen is exponentially weaker, it's completely protected when it's closed. Even testing the newest iPhone, nothing compares to its usefulness in the real world. This phone truly felt like every penny spent went to something useful because when I get the newest iPhone, it's just the same thing over and over again with a new "cool" software update. This phone has never stopped feeling like a new phone, as I learn a new trick or quirk with the phone every day. Everyday I have an iPhone user saying how cool this phone is and how they with they had something like this. This phone doesn't fail at looking and feeling like a true premium product. But even this premium phone comes with it's cons.
Cons.
-speakers are not the highest quality, even with changes in Dolby Atmos.
-camera quality truly isn't there, as I have seen Samsung's capabilities
-speakers are not the highest quality, even with changes in Dolby Atmos.
-camera quality truly isn't there, as I have seen Samsung's capabilities
Truly, I have little to nothing to complain about. But if they fix these changes in the next year, I can easily give a 5 star review.
Thank you Samsung for bringing this technology to the US
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Is very nice
on August 29, 2023
Posted by: Andrew0206
[This review was collected as part of a promotion.] Tbe cell phone is very nace for play video games andr transfer data
Value
5
Written by a customer while visiting Samsung US