Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
One of the best flip phones their is!
on September 7, 2023
Posted by: Unicornlover
[This review was collected as part of a promotion.] It's the best phone I have had in flips. But the weight of the phone I do not like! The information that is out there does not tell you that the phone is heavy to hold! Too heavy for me in a phone! That's the only bad thing about this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing picture quality and easy to use! Love it!
on September 7, 2023
Posted by: hongsh58
[This review was collected as part of a promotion.] I have Flip 4 phones and really like, so when I had the opportunity to get this Samsung Galaxy Flip Z 5 phone, I jumped at it.
Going in to using this phone, I had a couple of concerns.
My family uses Samsung phones and I've always thought there was a lot of "bloatware" on them.
There are a couple of apps you can't delete, but for the most part, I was wrong and there aren't a lot of apps you're stuck with.
This phone is great. It opens and closes smoothly. The larger outside notification screen is great.
The screen resolution and quality of photos is great.
Cell phones just keep getting better and better, and this model is no exception. Don't hesitate to upgrade to this model has been great so far.
I'll be sure to update in case of any issues!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 2nd Z flip
on September 7, 2023
Posted by: Jandm9ntana
[This review was collected as part of a promotion.] I love this phone soooo much. Lots of memory, fits in my purse, beautiful photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb improvement
on September 7, 2023
Posted by: tomyam19
[This review was collected as part of a promotion.] Being a long-time user of the Samsung Flip phones (Flip3 aka Flip 5G, Flip4, then Flip5), I think the Flip5 is a real winner. The upgraded outer screen is much more useful because it makes it possible to run various apps without having to open the phone. Of course, the main 6.7" inside screen is beautiful. Oh, the new hinge is also a plus because the phone is now gapless when folded. Overall, it's physically a cleaner design and functionally more useful than any of the previous models. I am really glad that I upgraded. I will be holding onto this phone for a while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great experience. Great phone.
on September 7, 2023
Posted by: Rockygalaxy
[This review was collected as part of a promotion.] This is my first foldable phone and I probably won't go back to a normal phone again. The form factor, performance, and build quality are so far exceeding my expectations. I find the front screen most useful for me. I do a lot on it which keeps me well above 50% battery life by end of day. The front screen also allows me to stay more focused by avoiding the endless scrolling that happened with my previous phone in certain apps. I can quickly see whats important or not entirely on the front screen. Overall, I am very satisfied with the Z Flip 5 so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall features
on September 7, 2023
Posted by: Jayman
[This review was collected as part of a promotion.] I use it for everyday use and absolutely love the features and functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Got much better
on September 7, 2023
Posted by: xsiboss
[This review was collected as part of a promotion.] The new hinge design is so good not gathering the dust anymore. The dual messenger account is a new killing feature!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a wonder!
on September 7, 2023
Posted by: TxGeema
[This review was collected as part of a promotion.] I use my phone to access all of my internet based units. Love the options of smaller screen and discover every day a new use. I'm from the generation of bag phones and first flip phones. They have come a long way. Love being able to fit the smaller flip5 in my pocket or small purse. Being able to check texts and take calls without opening it is a very useful feature. Look forward to using it more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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