Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Love Z5 Flip outside screen
on September 8, 2023
Posted by: PatentLawyerBaoTran
[This review was collected as part of a promotion.] This phone is compact and when unfold is a big screen. I love the flip concept. Wish the camera was higher res, but it's a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and efficient
on September 8, 2023
Posted by: M6rsh12
[This review was collected as part of a promotion.] As an artist it's relatively easy to draw on large canvases with no input lag. While the crease is still somewhat noticeable when drawing it doesn't impede on my ability to create and will hopefully improve with newer models. It's mini form factor also makes it easy to carry more items which is a major plus as there is no concern with scratching the screen with keys or anything like that while it's closed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not a big upgrade from flip 4
on September 8, 2023
Posted by: Yamata
[This review was collected as part of a promotion.] Pre-order this as an upgrade from flip 4. There is not much chage. The bigger cover screen looks cool but doesn't have much function other than helping with selfie which I rarely take. I actually prefer the smaller cover screen because it is easier to glance while driving and it is just the right fit for my car's phone cubby.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I like the phone overall. I think it's quite heavy
on September 7, 2023
Posted by: Oilman919
[This review was collected as part of a promotion.] I use the phone mostly for social media. I have not learned how to use the outside screen yet, not much info in the manual. Having said that, I do not have many chances to close it like I thought I would be able to. It is hard to carry in my shirt pocket due to the weight.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 11, 2023
Hey there Oilman919, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand new devices and new features can come with a learning curve. If you are looking for a quick tutorial on ways to use the flex screen of your device, our YouTube channel has some great videos that can highlight the features and usage. We have also included a link to the Samsung Support Team for assistance if you have questions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I was looking for
on September 7, 2023
Posted by: MysticalMerkat
[This review was collected as part of a promotion.] I switched from a Fold 4 to the Flip 5 mostly because I wanted a phone that was smaller and lighter and easier to carry everywhere.
Not only did the Flip 5 come through in spades in the easy to carry around department but the battery life has been superb, easily making it through a full day with power to spare.
The outer screen has replaced my watch for texts, maps, weather and other quick looks and the inner screen is just a great regular phone.
My Flip 5 is definitely a keeper.
Highly Recommended
Not only did the Flip 5 come through in spades in the easy to carry around department but the battery life has been superb, easily making it through a full day with power to spare.
The outer screen has replaced my watch for texts, maps, weather and other quick looks and the inner screen is just a great regular phone.
My Flip 5 is definitely a keeper.
Highly Recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on September 7, 2023
Posted by: gocatsgo
[This review was collected as part of a promotion.] Love it and am excited about the new possibilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone (Ever)
on September 7, 2023
Posted by: Asif1213
[This review was collected as part of a promotion.] I use my phone from everything from work applications to measuring my health goals and the Galaxy Flip 5 kept up with everything and more! This combined with the forma factor makes this my favorite phone ever!
The additional bonus is how the phone fits perfectly within the Samsung ecosystem. I am able to transfer files easily between devices.
I don't think I can be more pleased with this purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Flip Yet
on September 7, 2023
Posted by: JulesC
[This review was collected as part of a promotion.] The Flip5 is an absolute powerhouse. The camera quality is best in class, and the upgraded processor makes multitasking easy and fast. I love the improved durability and water resistance. The new cover window is huge. It so easy to reply to messages with the full keyboard. I love this phone!
Value
5
Written by a customer while visiting Samsung US