Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
It can be used as a laptop where you flip your pho
on September 9, 2023
Posted by: Samiam
[This review was collected as part of a promotion.] I used to watch YouTube, play games what I found , this phone never lags its an awesome 👌 . Where samsung wallet is so much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ZFold 5 Review
on September 9, 2023
Posted by: TGzflip
[This review was collected as part of a promotion.] Works great . Very functional. I like how compact it is .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it.
on September 9, 2023
Posted by: Countrygal
[This review was collected as part of a promotion.] The bigger cover screen is my favorite. So many functions without having to open phone. Quicker access to information I need. Thank you Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love the Flip 5
on September 9, 2023
Posted by: BlkDmnd100
[This review was collected as part of a promotion.] I had the flip 4 then samsung came out with the Flip 5,,, I had to have it.. I got in on the Samsung promo and I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Z Flip 5
on September 9, 2023
Posted by: Z5user
[This review was collected as part of a promotion.] I like how compact it is in my pocket. The phone overheats when gaming. The cameras are pretty good.
Value
3 out of 5
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hi there Z5user, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. We are so happy to hear you are enjoying the compact nature of your device. We would love nothing more than to help you make the most of your device. We have included a link to an article about ways to keep your device at normal operating temperature. You can also adjust the refresh rate of your device if you are an avid gamer. In your settings app under display and motion smoothness you can make use of the adaptive refresh rate. We have also included a link to the Samsung Support Team if you have further questions or this does not resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is light weight and easy to use, great.
on September 9, 2023
Posted by: StuartB
[This review was collected as part of a promotion.] The phone is used for great photos, watching movies and social media.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most used device during my day!
on September 9, 2023
Posted by: RetiredNDancing
[This review was collected as part of a promotion.] I am thrilled with the Galaxy Z Flip 5. I purchased the Flip 4 last year and loved its size. With the ring cover it was very versatile. Prior to that I had a Galaxy 9+ which had seen better days, but I was reluctant to upgrade. The flip 4 was cute, but I had little use for the little screen on the cover.
The Flip 5 has become such a tool for me. I'm not big in social media, but The Flip 5 has helped me in areas of health, organization and planning. For health, I plug my Dario glucose monitor directly into the phone to do readings without opening the phone. Its not that much bigger than most glucose meters. So that's one less device I need to carry. Other closed cover needs that are met are: checking and responding to email and texts; checking transit bus and subway arrival times; setting timers for just about anything; seeing video from my Blink security camera; receiving alerts when it is time to take my medications and so much more.
The GOOD LOCK app from the Samsung store puts all of my apps on the cover screen for easy access.
So far this is the Best Phone I have ever had and can't wait to see what Samsung has planned for future Z Flip phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Convenient
on September 9, 2023
Posted by: EnjoyingMySamsung
[This review was collected as part of a promotion.] The ability to have a comfortable large size screen and be able to fold into small, compact size, allows me to carry easily..
have to say, "convenient".
Folding does make it a little more difficult to find protective cases that are attractive and yet cover and protect well, however this not unexpected.
Camera and functions have been easy with very good quality in my experience so far.
Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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