Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
I love the compact size. It's going to be convenie
on September 13, 2023
Posted by: Reeners
[This review was collected as part of a promotion.] My phone is used for calls and texting of course. Been playing a lot of games seeing I'm out of commission a little bit. I will say the only negative thing for me is the camera. I enjoy taking photos of my grandbabies and my fur babies. If bringing the subject closer the photos are grainy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Small improvements
on September 13, 2023
Posted by: Makaio43
[This review was collected as part of a promotion.] Overall the phone looks nice , I like the bigger back cover screen , it is very helpful .
Now I was expecting some improvement in the camera department , I can not see any difference from the zflip 4 , also the battery is worse , it does not last me the day , zflip 4 had better battery life
I still love the phone ,but I was expecting more improvements
Now I was expecting some improvement in the camera department , I can not see any difference from the zflip 4 , also the battery is worse , it does not last me the day , zflip 4 had better battery life
I still love the phone ,but I was expecting more improvements
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Really nice
on September 13, 2023
Posted by: Jack1647
[This review was collected as part of a promotion.] It's really nice to have something different and I enjoy the custom support
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smallwrld 5
on September 13, 2023
Posted by: ShawnShawn
[This review was collected as part of a promotion.] Flip 5 is the TRUTH! I enjoy this phone so much! I use it for multiple things, checking email, playing games work functions and applications.
The sleekness of the 5 is everything for me! I enjoyed the flip 3, but this 5 is LIFE! the bigger screen when it's folded the camera! Man, I just LOVE THIS PHONE!
FIVE AND ALIVE ☺️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone so far!
on September 12, 2023
Posted by: Sileli
[This review was collected as part of a promotion.] The flex screen is one of the best front screens so far. I use it to text really quick messages when I don't want to fully open my phone. I also use it to watch YouTube and do calls. I honestly like the overall quality of my new flip 5! It's amazing it has so many features other phones don't have like the camera, you can have thw flex screen camera on while you have your phone open with the original view of the camera. I did upgraded from my flip 4 and I definitely love that I did. It was the best decision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Experience
on September 12, 2023
Posted by: DrewMontana
[This review was collected as part of a promotion.] This is the first phone in over a decade that i have been really excited to get my hands on. Overall experience has been wonderful with this phone and I'm glad to have waited until the 5th iteration of this phone to purchase it. The enlargement of the cover screen is very convenient and i can use most apps easily on it. Would definitely recommend to anyone as long as they can handle a slightly more fragile phone than your average non-flip smart phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a wow for me and a keeper.
on September 12, 2023
Posted by: ElectronicNerd
[This review was collected as part of a promotion.] Samsung has always been an amazing and elevation platform for the world,my new flip 5 is so explosive with controls that's I need at my fingertips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The Flip Fold portion is beautiful!
on September 12, 2023
Posted by: DeuceUno
[This review was collected as part of a promotion.] Streaming. Gaming. Movies. Sports. The fold in the middle of the screen does bother a bit. Of course it's not as clear and pristine as a solid screen. But the flipping and folding of the phone is a thing of beauty and very enjoyable. The phone eventually heated, probably due to the folding feature, and permanently died on me. I was never able to even charge it again, not by usbc nor by wireless. It was just dead. Paperweight. Stick to solid screen and phone.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 26, 2023
Hey there DeuceUno, we appreciate your feedback on your Samsung Galaxy Z Flip5. We are so happy to hear how much you were enjoying the features and functionality of your device. Without knowing how long you've owned this device we have shared links below to your warranty information and the Samsung Support Team to help you troubleshoot your device, and review options for you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US