Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
Great overall
on September 16, 2023
Posted by: BahnTheKing
[This review was collected as part of a promotion.] As a whole, this phone is pretty great. The only reason I gave it 4 stars is because in areas where service isn't always top notch, the phone lags pretty severely. Compared to my old s20 fe 5g, it's a drastic difference in service speed in the same areas. Aside from that, I love that the phone folds neatly, as the compact size feels less bulky and more manageable in most all cases. Functionally speaking, this phone is equal to the s20 (aside from the aforementioned service issue) so I enjoy the overall use and operation of it quite well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on September 16, 2023
Posted by: Mari549
[This review was collected as part of a promotion.] When I purchased this phone I was becoming an android user after 15 years of not owning one, and let me let you that I haven't been able to put my phone down. I am so happy with my purchase and extremely excited with all the features this phone offers. Being able to fold it and become a small square is the best. You can use many apps on the outside screen and can check on messages and reply without opening the phone. I am not much of a gamer but my husband is and I can not tell you how many times I have caught him using my phone to play games. He also is having a blast using this phone. The battery so far does last me the whole day but I try to charge my phone while I drive or when I get home, by just placing it on the charging pad. I love my phone and love that it can be personalize to fit my style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the way the phone works open. Afraid of scree
on September 16, 2023
Posted by: Randyweiner3
[This review was collected as part of a promotion.] I love that you can split the screen into 2 different apps when open and availability of different combinations. But just like the outstream with the limited use on it. Screen seems to be little flimsy.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 26, 2023
Hi there Randyweiner3, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are so happy to hear you are enjoying the functionality of your device overall. We think you might enjoy taking a look at our YouTube channel that has a lot of fun videos about different ways you can play with the flex mode of your device. We have also provided links to the manual for your device and the Samsung Support Team if you would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the Flip
on September 16, 2023
Posted by: karma1313
[This review was collected as part of a promotion.] The phone overall works great. I most like that I can fold it in half and put it in my pocket or purse. I am still exploring the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
extremely good phone, big improvement cover screen
on September 16, 2023
Posted by: foldablephonelover
[This review was collected as part of a promotion.] This phone is great for watching widescreen movies, playing most games and watching video content. The pillarboxing on normal 16:9 content is a bit worse than in a normal size phone but the weird form factor screen is something you get used to quickly. The cover screen is nice for checking notifications and some basic tasks with the use of the app coverscreen os to allow you to run normal apps on the cover display. Overall it's a good phone, only room for improvement would be to battery life and increasing the size of the cover display even more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my samsung galaxy z flip 5 is amazing
on September 15, 2023
Posted by: Bulflower
[This review was collected as part of a promotion.] I find my Samsung Galaxy Z Flip 5 very versatile due to its size and compact design, which is easy to transport without getting in the way or anything. It's as if you had nothing in your pocket. I use it every day at work and although The autonomy is not better than the battery performs very well. In addition, the overall quality of the device feels of very high quality. In general, I am delighted with the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!
on September 15, 2023
Posted by: BarefootBookworm
[This review was collected as part of a promotion.] I love the flip! I was an iPhone user before this and I am so happy I switched. I wanted something different and while I am still getting used to the different system I am really enjoying my phone. I use my phone to stream shows and videos a lot, and I feel the quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone but nervous about the hinge.
on September 15, 2023
Posted by: HappyWithMyFlip5
[This review was collected as part of a promotion.] I am loving the phone and often find myself taking advantage of the folding feature but it desperately needs more support for the outer screen and better dust resistant rating.
Value
5
Written by a customer while visiting Samsung US