Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Love the new front screen.
on September 20, 2023
Posted by: Dadof1then2
[This review was collected as part of a promotion.] This phone is awesome. You can use the front screen for simple quick texting and phone calls.
Quality built and now no gap when closed. I had the zflip 4 and this is definitely a step up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone's cover screen has more features.
on September 20, 2023
Posted by: Estella
[This review was collected as part of a promotion.] I liked to use this phone a lot on messages and whatsapp. The new features with the large cover screen can reply the messages and whatsapp directly and no need to open the phone.
In addition, I can watch youtube and netflix from the cover screen. It is very convenient. 
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so great
on September 20, 2023
Posted by: TopSchnitzel
[This review was collected as part of a promotion.] I love the cover screen options the most as it is extremely useful, but prevents me from getting too distracted. The small form factor of a folding phone is amazing and I didn't think it would work so seamlessly. So far everything is great although it would be nice if the camera were a little better. The customization of ui 5 is probably the best part.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 20, 2023
Posted by: ZerowolfGFX
[This review was collected as part of a promotion.] I use my phone for everything but mainly for media. Such as music and videos. Also I'm aspiring app developer and graphic designer. The phone works great the only draw back I don't like is no SD card anymore and the battery could last longer. Also needs to be an easier option to adjust external display options or quicker way.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Small Phone
on September 20, 2023
Posted by: cdeeczar
[This review was collected as part of a promotion.] Good Small Phone, cool flip, compact, lovely, easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a amazing photo
on September 20, 2023
Posted by: LoveIt
[This review was collected as part of a promotion.] Love it!!!!!! This is a amazing phone. A+++++++++++±±±++++++++++++
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch phone
on September 19, 2023
Posted by: Jerzie82
[This review was collected as part of a promotion.] This Z flip 5 has come a long way from its predecessors. The performance is better and the outside screen. Yesssss it's amazing. More functionality and just the way this thing does its Thang is great. I am glad that we decided to give the flip 5 a try.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best purchase ever!
on September 19, 2023
Posted by: MortyDaMan
[This review was collected as part of a promotion.] I wasn't so sure how I would like my new Samsung Z Flip phone. After all, I had 14 days to give it a test run.
All I can say is WOW!
It is far more than easier and fun to use than I thought. It far exceeds my prior phone in size, battery life & overall easiness to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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