Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
I love this phone, it easily fits in my pocket or
on September 22, 2023
Posted by: Sharup
[This review was collected as part of a promotion.] I use my phone for everything from work to play. The camera is great, beautiful pictures. I like that it is lightweight and folds small.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Zflip5 what can I say
on September 22, 2023
Posted by: Dauntless7
[This review was collected as part of a promotion.] What can I say the phone is fun to have. It's fun to play with the cover screen. It's fun to play with the flipping mechanism.
What I'm disappointed in is with the battery life going for an S phone to AZ phone? No comparisons. S phones win as of right now. Thehe camera quality is also to low for company that has improving there phones for years. And for them to advertise it as vlog phone it is not accurate description, but again, we can work with it as long as it goes up right here.
What we really want to see? Is it improvement on the battery life. I want it to last long that if I'm in Google maps I doesn't go down 20% of the battery life in less than 30 minutes. Especially if going to concerts. The phone is fun but a lot of improvement can be done. And as a person that's on her phone constantly it says a lot.
What I'm disappointed in is with the battery life going for an S phone to AZ phone? No comparisons. S phones win as of right now. Thehe camera quality is also to low for company that has improving there phones for years. And for them to advertise it as vlog phone it is not accurate description, but again, we can work with it as long as it goes up right here.
What we really want to see? Is it improvement on the battery life. I want it to last long that if I'm in Google maps I doesn't go down 20% of the battery life in less than 30 minutes. Especially if going to concerts. The phone is fun but a lot of improvement can be done. And as a person that's on her phone constantly it says a lot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish, Comfortable, Features
on September 21, 2023
Posted by: Justaguy
[This review was collected as part of a promotion.] the new flip 5 is an amazing device. design is not much different from the outgoing but the build quality is great. hinge is now better and the new outer screen makes it so much more convenient to do quick tasks. everything is smooth and snappy. camera is also very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung Galaxy Z Flip 5 is an awesome phone.
on September 21, 2023
Posted by: Yungneal
[This review was collected as part of a promotion.] I use my Z Flip 5 for everything, I love every feature it has. I couldn't ask for a better phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone is Fun
on September 21, 2023
Posted by: jeffwithag
[This review was collected as part of a promotion.] After over a decade of using slab phones, I chose the Flip 5. I think the dimensions of this phone are fantastic. Though narrower and taller than most flagships, it fits my hands perfectly, and I have no issues with one-handed operation. The screen is brilliant indoors and outdoors, as well as incredibly vibrant. The dynamic refresh rate of the display makes swiping and changing apps a snappy & satisfying experience. Speaking of displays, the upgrades to the cover screen are incredible. It makes the phone very usable without even having to flip it open. It's a very user-friendly experience. Another underrated feature is the integrated fingerprint sensor on the power button. It just seems a lot more secure than an under-screen sensor. Samsung has also done a great job with the app & features experience. Overall, it has been great, and I do not regret switching.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on September 21, 2023
Posted by: PHDisME
[This review was collected as part of a promotion.] I mostly use my phone as a phone. If I need it for something else, it has the power to do what I need. I love the additional space from previous model. Flipping my phone closed after a call is all I ever wanted since smart phone came out. Love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent product
on September 21, 2023
Posted by: Assjass
[This review was collected as part of a promotion.] Magnificent product to play, very comfortable for everyday use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on September 21, 2023
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I have been a Galaxy user for many years. I wanted a bigger phone but wanted it to fit better in my pocket or purse so I tried the ZFlip 5. I didn't like anything about it. The battery did not last well at all. I mainly use my phone for texting, GPS (I always have the phone charging while driving) and Facebook. I had to charge my phone throughout the day. Yes folding the phone made it shorter, but it was very thick to put in a pocket. Ultimately, I returned the ZFlip 5 and opted for the S23 Ultra and I am very happy with it.
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hello GalaxyGirl, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important all day battery life is to your enjoyment of your device. The Samsung Galaxy Z Flip5 does have an adaptive battery that will increase over time. We do love hearing you have found the device of your dreams in the Samsung Galaxy S23 Ultra. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US