Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Great flip phone
on November 13, 2023
Posted by: ManfromsnacktownHanoverPA
[This review was collected as part of a promotion.] I was skeptical because I am coming from a s22 ultra with a bigger battery. I found I barely used the s22 ultra with the pen but the battery was nice. The zflip5 has been fun and delightful and just has been what I needed. Plus it does fall put of my pockets anymore or slide around in the car because it barely fits. I would like to see a bigger battery but my wife did point out well you are using your phone alot more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything great except Samsung settings
on November 13, 2023
Posted by: HonestToaFault
[This review was collected as part of a promotion.] The flip 5 is awesome! The camera is amazing, the video quality and sound, recording as well as playback is another level of greatness. However the Samsung settings are unnecessarily complicated. For example to block a number, typically you would pull up history and long press for the option to delete or block, or it should show in the three dots menu, but on Samsung you have to go into your phone settings, find the blocked numbers options then add numbers.
To block a spam text you have to OPEN the message. That's halfway to Phish town baby. On a typical phone again, you can just long press and choose block and report without opening.
There's a lot of these super unhelpful things, Ive had to internet search tons of infuriating small how to's for this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy phone is the best I ever got.
on November 13, 2023
Posted by: Loydo20
[This review was collected as part of a promotion.] I use my phone often watching news .. sports .. playing games. I been using my galaxy for decades. Best ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best phone ever
on November 13, 2023
Posted by: LoveZflip333
[This review was collected as part of a promotion.] The best small/big phone. I can do anything no restrictions. Fun to use. Close for selfies, open to watch TV. So powerful, portable, perfect. Flex window perfect for notifications and to reply without opening phone. Absolutely awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the Samsung Galaxy z flip 5
on November 13, 2023
Posted by: Stephanie
[This review was collected as part of a promotion.] I use my Samsung Galaxy Z Flip 5 to talk on the phone to my friends, use it for Social media, and the search engine. It has really great signal, and overall just a wonderful phone, but it does occasionally freeze whenever I'm browsing the internet. It's one of the bedt phones I've ever had otherwise.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far, so good
on November 13, 2023
Posted by: YaravaPR
[This review was collected as part of a promotion.] I exchanged the S22+ for the Flip5. The phone is easy to use; I like the feature to answer messages and watch videos without opening the phone. Selfies are more accessible now. The only cons I found is the quality of the pictures. It is not the same as the S22+. Overall, it's a good phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device!
on November 13, 2023
Posted by: Galaxy
[This review was collected as part of a promotion.] The flip5 is the absolute best flip device along with the fold5. This device has always held up perfectly fine and has had absolutely no issues! I am very happy with this device and ABSOLUTELY HIGHLY recommend this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is going to change the world!
on November 13, 2023
Posted by: InfamousTechReviewer
[This review was collected as part of a promotion.] I love my z-flip 5! I use my phone for work, school, and personal life. Being able to fold my phone at an angle and set it up for videos makes it amazing for tutorials or taking picutres. Being able to have my phone in split screen allows me to be able to work on two documents for scho and work without having to go back and forth. Not to mention that the front screen is perfect for making quick calls, text, or checking emails or other notifications. Coming from an iphone it was definitelya change but it was well worth it. I also love the ease of everything being connect via google accounts and not somethig seperate like apple ID. I also love the customization of the phone, you can truly make it yours by customizing virtually everything. Although I get a lot of backlash from my apple using friends, family, and peers I do kor regret switching to this phone. It'll always have that wow factor, and folding it in half will never get old. I rated this phone 4 stars because it js amazing but fragile. I did not havw a case for the first 2 weeks and the back of the phone got pretty scratched up. I have also dropped this phone (because I am clumsy and have butter fingers) and have already put some denting into it. So just be weary when getting this phone because it is slippery and will fly out of your hand, or if you're clumsy like me!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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