Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Great phone!
on November 13, 2023
Posted by: Congagirl
[This review was collected as part of a promotion.] I love the phone being so compact, yet so user-friendly. Crystal clear videos and pics. I think it takes better pictures than the Samsung S20 Ultra I had before this. The biometric scanner being on the side is a definite plus! I got the extra storage on this model so streaming is smooth and responsive. All in all, a great phone! Highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Aside from hinge weirdness, thus is great!
on November 13, 2023
Posted by: Aonmixed
[This review was collected as part of a promotion.] I use the phone for its small form factor and flexibility in flexing the camera around from a fixed position using the flip hinge.
However, the hinge in the previously repaired model would not open fully to the 0° flat status, which drove me crazy.
Other than that, the current model I have is hands down, awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone best price beats the competition
on November 13, 2023
Posted by: Iceatola57
[This review was collected as part of a promotion.] I use my device for everything, the durability the speed the comments the attention I get because if this phone, it's new but still has the old school feel with the new school capabilities. In a nutshell it's more wonderful then my laptop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun phone, all the power
on November 13, 2023
Posted by: MarkyP
[This review was collected as part of a promotion.] It takes some time to get used to but I love the flip. I don't know if I can go back to a slab phone after this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on November 13, 2023
Posted by: Jrrr1032
[This review was collected as part of a promotion.] Great phone the desing is good. I don't like the folding part. I had to return my phone for reparation
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly the way a flip phone should be designed
on November 13, 2023
Posted by: emcee2
[This review was collected as part of a promotion.] Like everyone nowadays, my phone is being used all the time. The screen is longer which is great for reading text and long emails. Viewing videos is great wide.
Connectivity and actual functionality is awesome. I don't do any big time gaming so nothing to review in terms of performance. But the few games I do play, absolutely no complaints.
And then the exterior screen is awesome in terms of the information I need. And it feels great in my pocket.
Just no complaints at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on November 13, 2023
Posted by: Lovemyphone1
[This review was collected as part of a promotion.] I really love so much about my Samsung device! The interface is so easy to use. I use this phone mainly for personal use but it's also great for work related things as well. I can easily check and reply to all of my emails, surf the web, customize and change all of the settings to best suit all of my needs. I highly recommend my zflip5 to anyone who is interested in a truly innovative product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 Perfect Flip
on November 13, 2023
Posted by: Jackpot
[This review was collected as part of a promotion.] I use my flip 5 to manage the caregiving of my parents. Being able to answer calls without having to open the phone is a bonus.
Having favorite contacts on the cover allows me quick access to doctors and other health facilities.
The size of the flip 5, I can toss it in my pocket and carry it with me every where I go and don't have to worry about it falling it out.
The camera is great with being able to flip the phone and set it on just about any surface. Selfies and videos capturing priceless memories are easy and fun.
I have a left hand with 5 fingers, a right with 5 fingers and a flip 5. My flip 5 is like the third hand I need to make my life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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