Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
3 out of 5
3
Great phone!
on November 13, 2023
Posted by: evelaz
[This review was collected as part of a promotion.] Fantastic phone! The issue that I have is that microphone 1 doesn't seem to work.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 23, 2023
Hey there Evelaz, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are thrilled to hear you are so happy with your device. We would love to help with the microphone. We have provided links to both the warranty of your device and the Samsung Support Team to assist with a claim or repair options available to you for the microphone. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reminds you where it all came from
on November 13, 2023
Posted by: PattyB
[This review was collected as part of a promotion.] With the smooth flick, you're taken back to the 90's but with a massive upgrade. The fold design cleverly fits nicely in my pocket when I'm not using it but then transforms to a perfect display where I can watch all my streams and shows on the go. The camera is flawlessly quick and fits to any user , photographers, or streamer. I'm really glad there are multiple options in color and which direction the phone folds. Highly recommend for anyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Flip 5 is a powerhouse
on November 13, 2023
Posted by: Skeez69
[This review was collected as part of a promotion.] Youtube is my main use. It performs well. Handles countless hours of use. Never has a skip in streaming.
Texting is easy both on the main screen and on the cover screen. Sometimes I don't need to open the phone to use it. I can access most any app with good lock.
The only drawback is I need charge the battery at least once a day of hard use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super convenient
on November 13, 2023
Posted by: Sunshines2000
[This review was collected as part of a promotion.] I love the the small form factor. I could use most of my tasks just by using the coverscreen without opening up the phone. This way, the battery life got longer too.
Especially i love to use it for golf gps app on the coverscreen without opening the phone up. Super cool and convenient. I don't think i can go back to a non flip phone.
Forgot to say you can hold the phone to take video like using a cam recorder. See my pic below.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is so much fun to use and a ease.
on November 13, 2023
Posted by: Daniel
[This review was collected as part of a promotion.] Basically the flip is superfast and great for everyday use. If I want to game the phone keeps ups with it. If I want to be a photographer the zip has so many feature and amazing picture quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yes I like new flip galaxy
on November 13, 2023
Posted by: Meechie
[This review was collected as part of a promotion.] I use my device streaming tubing and i like it go internet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What I like most is the camera, the ability to zoo
on November 13, 2023
Posted by: Pbmoreno
[This review was collected as part of a promotion.] I use my phone personally to make purchases and all my applications work excellent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone it is amazing
on November 13, 2023
Posted by: Raybandz
[This review was collected as part of a promotion.] Being a person who works mainly from a remote office, and someone who extensively travels for business purposes on a daily basis, ive found that i can use my galaxy z flip 5 for all sorts of things like photos. I love that with the galaxy z you can take not only pictures, but also videos from not only the back of the phone, but also from the front camera! I love the dual screen mode where you can work and research at the same time. It connects with my galaxy watch 6 so easily and I love the apps that track your health and sleep!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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