Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
As someone who has the flip4 in excited to upgrade
on November 13, 2023
Posted by: Flip4jay
[This review was collected as part of a promotion.] I use my flip for gaming school and work and I wouldn't have it any other way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had it for about a month and I love it
on November 13, 2023
Posted by: Gm0312
[This review was collected as part of a promotion.] I have been using Apple iPhone for many years and switching over to to this phone was a huge shift. So far I am getting use to it and I love how small it is. I learn so much on what I can do. I am very happy I made the switch to this flip phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone happy with my galaxy flip best pho
on November 13, 2023
Posted by: Billiesgalaxyflip
[This review was collected as part of a promotion.] I use I for work and personal use and I works great best phone I ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device have many features and I love it
on November 13, 2023
Posted by: jeannie
[This review was collected as part of a promotion.] I love all the features that my phone has and it's so easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love This Flip Phone
on November 13, 2023
Posted by: Trixie68
[This review was collected as part of a promotion.] I am very much in love with this phone. I really appreciate the ease of use between apps, and the camera is aces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Small sleek and innovative.
on November 13, 2023
Posted by: Saiynt
[This review was collected as part of a promotion.] The Samsung Z Flip 5 is a great phone that is easy to use and has a lot of features that make it a great choice for anyone who wants a phone that can take great pictures and videos. The phone is also very stylish and has a unique design that my friends and coworkers are always wowed by.
However, the battery life of the phone could be improved. While the phone can last for a full day with moderate use, when I use the phone for gaming or streaming my battery is depeleted very quickly so I would provide not having to charge so much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great regular phone with the niceity of folding.
on November 13, 2023
Posted by: ArtistPacks
[This review was collected as part of a promotion.] The outer display does not do a whole lot, it is impossible to use for most things, but it is nice to have. The best part about this phone is that it is just a regular sized and shaped phone until you're ready to put it away into your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Just a flip, Nothing else
on November 13, 2023
Posted by: Noflip
[This review was collected as part of a promotion.] It is just a flip phone with less features and low grade camera. Camera quality is very poor and also the crease keeps on increasing after few days. And samsung support also not very supportive.
Overall a worst product and worst buy
Overall a worst product and worst buy
Value
1
Response from Samsung USBy Social Commerce, November 24, 2023
Hi there, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand our customers have a wide variety of needs and wants in their chosen device. Without knowing how long you've owned this device, we do offer a 15 day return window if you find your device does not meet your specific needs. We have also provided a link to the full device manual to help you best align your device to your needs. Lastly, we have some great videos on our YouTube channel that highlight all of the amazing features that make this device unique. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Community
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Written by a customer while visiting Samsung US