Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
I love the Flip 5
on November 13, 2023
Posted by: Pandaman
[This review was collected as part of a promotion.] I think the new bigger cover screen has made this device so much better. I wish I didn't have to use Goodluck to use any app though. I also would like the inside screen to be stronger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The feature I love the most is the size!
on November 13, 2023
Posted by: Whisper
[This review was collected as part of a promotion.] I use my device for texting, navigation, and especially gaming. My last phone was a Moto g stylus 2022 and I liked that phone but that was because I had no idea how amazing a phone can be! This phone is so versatile I can't imagine going to anything else! I was worried about the inside screen because there isn't a great screen protector on the market but I have found that the one that it has already installed works great. I can't even imagine needing to upgrade like I always do!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flex window is rad!
on November 13, 2023
Posted by: DApainter
[This review was collected as part of a promotion.] To be able to have a phone that dang near fully functions.....at half the size....especially in construction, where big phones get broken,, so so so convenient....if you don't know first hand what I'm speaking of, getchu one. I've had a flip for 4 yrs now, won't go back to the brick....Eva. good job samsung..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dangerous settings
on November 13, 2023
Posted by: Twistedtini4
[This review was collected as part of a promotion.] You will get a better review from me on all platforms when you fix the auto brightness feature.
I drive and work nights. At exactly 11:58 pl every night my phone auto brightness turns off and it goes to 50% brightness. This makes it so I can't use my maps on the way home anymore. My phone ends up blinding me before I get home while I'm driving. This feature is the most annoyingly hazardous feature I've ever see yet. Every day when I get up I have to tu the toggle switch to "auto brightness" on . This is a simple fix, please utilize your IT team's amazing skills and fix the hazard before someone gets hurt!!!!
I drive and work nights. At exactly 11:58 pl every night my phone auto brightness turns off and it goes to 50% brightness. This makes it so I can't use my maps on the way home anymore. My phone ends up blinding me before I get home while I'm driving. This feature is the most annoyingly hazardous feature I've ever see yet. Every day when I get up I have to tu the toggle switch to "auto brightness" on . This is a simple fix, please utilize your IT team's amazing skills and fix the hazard before someone gets hurt!!!!
Value
1
Response from Samsung USBy Social Commerce, November 28, 2023
Hi Twistedtini4, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would absolutely love to help you with the settings and changes that occuring with your device to help you do your job in the best way possible. We have provided a link to both the full device manual and the Samsung Support Team to help adjust the settings and ensure they remain to your preference. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a huge fan of the flip
on November 13, 2023
Posted by: Dawud1
[This review was collected as part of a promotion.] I mostly use it for watching movies and shows and honestly the fold or flip line doesn't bother me. I hardly ever notice it. When I'm working I love how it can take half the space that a regular samsung does allowing me to carry more items.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I was with Apple for years and now will never go.
on November 13, 2023
Posted by: Self256
[This review was collected as part of a promotion.] The Samsung Flip 5 is amazing. All Samsung devices have great customization features but the Flip 5 has more than you can even use. You'll be finding out new stuff about this phone for months; maybe even years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, as reliable a traditional phone.
on November 13, 2023
Posted by: Ice0dweller
[This review was collected as part of a promotion.] The novelty and design of the Z flip 5 is serving me well since I traded in my S22. Currently, the battery life lasts me throughout most of my day and performs at the same level to similarly priced, conventional, non-folding phones. I think it is a competitive phone at the price-range, serves well for daily tasks, a unique choice, and overall a solid phone. I was especially surprused by the feel of the hinge: smooth and well designed, feels durable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing portability
on November 13, 2023
Posted by: HuanDC
[This review was collected as part of a promotion.] The phone has been amazing the size is perfect. I love taking photos so I was skeptical with the camera capabilities but it has been more than enough. I love the remaster option for photos and I get great results. The form factor is the key selling point I get to use the phone even when closed the Samsung good lock has been a personalization paradise that helped made the cover screen even more functional.
Value
5
Written by a customer while visiting Samsung US