Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
Its a a Flip phone, but a modern one
on November 14, 2023
Posted by: TheITSavior
[This review was collected as part of a promotion.] I remember back in the day when flip phones were a thing. It was so satisfying to open it when using it, and closing it when done. When the rise of smartphones started, I thought the era has ended for good. Fast foward to the 2020s, the Z Flip lineup got introduced. I was so excited to see its potential. I bought the Z Flip 3 and I instantly fell in love with it. The satisfaction of opening and closing it is unforgettable. I got the Z Flip 5 and it's just as good as the 3.
The cover screen is great. It's good that I can use a smaller screen if I don't want to open it at times. I can use the main camera as a selfie camera for better quality photos. Flipping the screen 90 degrees when watching a video or just video calling someone is nice to use. I'm already at over 2000 flips and the screen is still going strong.
An improvement I hope Samsung will bring to the Z Flip series is the battery life. The battery life is ok. Not as good as other flagships I've used before. If the battery can last all day on normal use, I see a lot more potential with this lineup.
I'm proud I joined the Flip side!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome display
on November 14, 2023
Posted by: Tattedrapunzel
[This review was collected as part of a promotion.] I love watching videos and reading on this phone the display is bigger than most phones. I just wish the outside display took themes and wasn't stuck on galaxy settings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy flip 5
on November 14, 2023
Posted by: Blairbabygirl
[This review was collected as part of a promotion.] I use my phone fo gaming and work. I'm still learning new features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very durable. Just wish all models were equal.
on November 14, 2023
Posted by: billard412
[This review was collected as part of a promotion.] Was under the impression that foldable phones were very fragile and not up to the task of rough daily use like non foldables. Was very wrong. Takes a beating like no other and the ability to close and protect that expensive screen and slide half a phone in a small pocket is amazing.
On the down side the N. American models cannot have their bootloader unlocked like their counterparts in the rest of the world.
Unfortunately, that is why I chose the razr+. When I spend 2 weeks pay on a device, I own the device and should be able to modify the software as I see fit and Motorola allows me to do that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoyed the free mobility when taking pictures
on November 14, 2023
Posted by: Ang134
[This review was collected as part of a promotion.] Great phone to watch movies with and carry around in my pocket honestly amazing phone and incredible picture quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung products they are the best.
on November 14, 2023
Posted by: Wilmer
[This review was collected as part of a promotion.] Forsaking pictures watch videos listen to music. Samsung products are awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
2 Fixable Problems
on November 14, 2023
Posted by: Misslady
[This review was collected as part of a promotion.] I absolutely love this phone! I have wanted a flip phone when it first debuted but I waited until I felt Samsung could deliver all the features I wanted especially coming from the s23 ultra. This phone is a showstopper everyone asks about this phone. I only have 2 minor complaints and that is the camera quality is terrible its a major downgrade in my opinion, and the battery is God awful, I work the late shift and I have alot of downtime, this phone won't last 10 hrs of the charger I'm a power user so the battery drain of being off the charger for 15 minutes is 10% doing nothing just on standby. That's unacceptable that I can't even have a 95% battery its already at 90% doing absolutely nothing. It reminds me of the s7 edge phone a few years ago. The battery in the z flip 5 has to get better or I'll have to go back to the s series.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Provides convenient ways to access my device.
on November 14, 2023
Posted by: Luiscellaneous
[This review was collected as part of a promotion.] As with the previos generation I like the form factor and the size that fits in my shirt pocket.
The new larger screen when it is closed definitely helps me type and is much easier to interface with overall. I try to use the outer screen as much as possible and the widgets definitely speed up my tasks.
I really enjoy using this device for its convenience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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