Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
Flip 5 Review
on November 15, 2023
Posted by: AJYMusic
[This review was collected as part of a promotion.] I recieved this phone from work and I didn't love it. I thought the flip function wouldn't be useful but it is useful. The phone is a little too narrow for me since I like wider phones. Overall great phone !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on November 15, 2023
Posted by: Miliky
[This review was collected as part of a promotion.] I like using my i phone but now it s time to switchto Samsung for my first experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on November 15, 2023
Posted by: Latifah
[This review was collected as part of a promotion.] It brought me back from the iPhone wow this phone is refreshing its beautiful everyone is intrigued by it they ask me questions ppl see my phone and say they can see them selves with this phone my mom is getting the z fold my husband is getting the s23 we love it here Samsung has always been top tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing step in the right direction
on November 15, 2023
Posted by: MountainTime
[This review was collected as part of a promotion.] I use my Samsung phone for work purposes, the flip is a conversation starter, as well as a work horse for work email, taking pictures, and listening to music on my commute.
I have been an iPhone user For a long time, and getting used to Android has been easy with the Samsung, I truly enjoy the experience and look forward to the next big update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MOST AMAZING PHONE YET!!
on November 15, 2023
Posted by: FLIPPINGOVERTHEFLIP
[This review was collected as part of a promotion.] I ABSOLUTELY ADORE MY NEW FLIP! WHENEVER I NEED TO TAKE PICTURES OR RECORD VIDEO, I AM ABLE TO SET IT UP EASY PEASY WITHOUT FUMBLING FOR A PHONE STAND! ITS SUPER CUTE AND ITS THE PERFEVT SIZE!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product was good
on November 14, 2023
Posted by: Garciabtta
[This review was collected as part of a promotion.] After a few month of use, it doesn't open very well .it get kinda stuck in the moment tp open it. I think samsung must improve that part. In the part of software I think is good.
Value
3
Response from Samsung USBy Social Commerce, November 30, 2023
Hi there Garciabtta, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would be happy to help you with the hinge of your device. We have provided a link to the warranty of your device which does last for a period of one year. We have also included a link to the Samsung Support Team for assistance with warranty claims and reviewing repair options to ensure your device functions as intended. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
My flip 5, best phone I have ever had.
on November 14, 2023
Posted by: TheSamsungMan7
[This review was collected as part of a promotion.] My Samsung flip 5 it's the best phone because I can stream with half of the world at the same time, it is so amazing that I can stream all day long even when I think I'm not, my camera is the best, it is so handy that I can flip it and take selfies, it is so hard and the glass has never broke and I don't even have a cover, it's so small and it fits anywhere, it's such a cool and swag out phone, it's really cool, my camera it's the best and it's so easy to use, I can use it while folded , I'm super happy with my flip 5,I love it!if you want to be swags out like me I highly recommend it. You can flip it any where and just watch whatever without having to look for anything to hold it up, it's really innovative technology brought to you from Samsung, you will love it trust me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product screen separated from the phone .
on November 14, 2023
Posted by: Toshay3926
[This review was collected as part of a promotion.] The overall phone works perfect I love my android Samsung best camera is great just a very always reliable phone.
Value
3
Response from Samsung USBy Social Commerce, November 30, 2023
Hey there Toshay3926, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you and we have included some links to help resolve this difficulty with the display. We have provided links to the warranty of your device, the Samsung Support Team to help with warranty claims and repair options, and an article to help our customers transition from standard form to foldable devices and how to best care for your investment. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US