Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
I'm so glad to have a new phone.
on November 27, 2023
Posted by: Keekee
[This review was collected as part of a promotion.] My phone helps with my exercise, heart.i have all the watches and they sync all to gather.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robust and sleek
on November 27, 2023
Posted by: Kowinso
[This review was collected as part of a promotion.] This Z flip5 is a wonderful product. I love most of the features, my favorite is the fact that it fits in all my small bags. Very pocket friendly as advertised. The camera quality is top notch, taking pictures with ease when the flip is closed is another feature that I love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Held Back by Battery
on November 27, 2023
Posted by: Eljefe
[This review was collected as part of a promotion.] I very much enjoy having a folding phone. The Flip5 functions very well for me and I have no issues with its performance. The main complaint I have is that even with power saving mode on the battery does not last as long as I need, and so I have to be weary to bring a charger or not use the phone as much as I would like.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good but
on November 27, 2023
Posted by: Junjun711
[This review was collected as part of a promotion.] The phone is good but could be better especially the cameras and also a bit wider so it can be easier to text (I have big hands).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy phone with perfect camera
on November 27, 2023
Posted by: DeepBlue
[This review was collected as part of a promotion.] Great phone with the perfect camera.
My wife lives it and use camera for every occasion.
My wife lives it and use camera for every occasion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's Decent
on November 27, 2023
Posted by: Techgeek
[This review was collected as part of a promotion.] This device is decent. Battery life is not great and not alot of options for cases. Overall this is a better samsung then I've had
Value
3
Response from Samsung USBy Social Commerce, December 5, 2023
Hi there TechGeek, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are overall pleased with your device. The battery is adaptive and will increase after a short usage if you allow the battery to drain rather than being plugged in much of the time. If you have done this and are not seeing the improvement, we have provided a link to the Samsung Support Team for assistance and to work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Big screen that's pocket size
on November 27, 2023
Posted by: Samsung4me
[This review was collected as part of a promotion.] Another solid Samsung phone. My biggest worry was the crease in the screen and you really don't notice it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The level of convenience based off the size is ama
on November 27, 2023
Posted by: LovingMyFlip
[This review was collected as part of a promotion.] Originally I was slightly concerned
of the doorability of the device. I have 2 small children at home, this phone has been dropped and throw more times than I would like to admit and i've had no issues. On top of that the size is super convenient.
of the doorability of the device. I have 2 small children at home, this phone has been dropped and throw more times than I would like to admit and i've had no issues. On top of that the size is super convenient.
Value
5
Written by a customer while visiting Samsung US