Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
1
Terrible phone
on December 12, 2023
Posted by: Tsjosey
[This review was collected as part of a promotion.] I would not recommend this phone to anyone. I do however like the fact that it's compact and folds but the screen has a crease in it that just gets worse over time. I am now unable to fold my phone because it will power off even with a full charge. The camera quality could be improved as well.
Value
1
Response from Samsung USBy Social Commerce, December 15, 2023
Hi there Tsjosey, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing you value the compact nature and pocketability of your device. With regards to the difficulty you mentioned with the power of your device when closed, we have provided a link to the Samsung Support Team and your warranty information to help work towards a resolution and get you back to enjoying the full features of your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable phone
on December 12, 2023
Posted by: OscarBoozy5
[This review was collected as part of a promotion.] The perfect device for gaming! Has awesome display. It's so compact , I sometimes don't feel it in my pockets. The processing speed is crazy fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best camera
on December 12, 2023
Posted by: Sadiaani
[This review was collected as part of a promotion.] It take the best pictures I saw my friend using and we took some pictures . Trust me once you on samsung you never go pack to I phone love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i love it. got if for early christmas
on December 12, 2023
Posted by: BeauK13
[This review was collected as part of a promotion.] I love it. no problems so far! only thing would like one camea in back i got camra in front that's all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much fun.
on December 12, 2023
Posted by: PEANUT173
[This review was collected as part of a promotion.] I have been using this for for a little over 2 months now and all I can say is that it was worth every penny. It's been a very fun experience and would recommend to anyone. I use this phone for many things such as gaming, note taking and raking pictures and it's been great for all of these. And the cover screen is perfect for when I don't want to be distracted by all the my other apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on December 12, 2023
Posted by: Naz4Galaxy
[This review was collected as part of a promotion.] It's very good phone to have and I'm very happy so with Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits in my tiny, girl jeans, front pocket
on December 12, 2023
Posted by: Newfisaker
[This review was collected as part of a promotion.] I finally have a fully functioning smartphone that I can actually bring with me. My last couple of phones kept falling out of my pockets, but I don't want to lose out on having a good camera with me all the time and having a big enough screen to play media.
I also really like how I can do what I need to from the cover screen, and it keeps me from opening my phone and getting too distracted when responding to a text or notification.
I also really like how I can do what I need to from the cover screen, and it keeps me from opening my phone and getting too distracted when responding to a text or notification.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product it's what you need for a daily
on December 12, 2023
Posted by: Jon1290
[This review was collected as part of a promotion.] The phone it looks clean and fashion,
I really love it.
The only thing it's running slow when you open too many apps at the same time. Even that it's perfect
I really love it.
The only thing it's running slow when you open too many apps at the same time. Even that it's perfect
Value
4
Written by a customer while visiting Samsung US