Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
3
Camera,screen,processor
on December 22, 2023
Posted by: Samsungee
[This review was collected as part of a promotion.] I use my zflip 5 for very basic thing. playing youtube videos. Texting and making calls.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey there Samsungee, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip5. We are happy to hear you are overall pleased with your streaming, texting, and calls on your device. Please, don't hesitate to reach out to us at any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone. Great Samsung Quality and Finish.
on December 22, 2023
Posted by: Adarsh
[This review was collected as part of a promotion.] This is a great phone , you get all you expect from a Samsung phone. Flip part would need a little getting used to. Samsung should probably add more features to the phone while it is folded ,but, so far pretty good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned! And I've owned alot of them
on December 22, 2023
Posted by: Flipguy21
[This review was collected as part of a promotion.] The hinge quality from the previous series to this one is so much better. The phone has a very sleek look, extremely light feel, and the exterior screen is THE GAMECHANGER!!
I switched from A**LE to SAMSUNG over 10 years ago and have never, and will never go back. Samsung is so far superior to any competitor, it's not even close guys.
Keep up the good work and state of the art innovation, and I'll continue being a customer for life!!
I switched from A**LE to SAMSUNG over 10 years ago and have never, and will never go back. Samsung is so far superior to any competitor, it's not even close guys.
Keep up the good work and state of the art innovation, and I'll continue being a customer for life!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like the size, fits perfectly in my hand.
on December 22, 2023
Posted by: CarlisFlipzy
[This review was collected as part of a promotion.] I like it for pictures and play music,as well use it for social media. But I was disappointed at the camera and the speaker bs the S23 Ultra I had before.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there CarlisFlipzy, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are thrilled to hear you are enjoying your device for your social media, music, and streaming. We understand how important the camera is to you in capturing all of your moments in life. The Samsung Galaxy S23 Ultra has the top of the line camera of any Samsung phone. We have provided a link to your full device manual to help you discover the settings and features of the camera for your device. Thank you for being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great built in speakers
on December 22, 2023
Posted by: Suepoo
[This review was collected as part of a promotion.] I used to bring along external speakers to play music, but the speakers built into this phone has the best speaker quality I do not need external speakers, I just go to my music library and play!!
I am a hospice nurse, and find music is a common source of peace for many of my patients, now I can just choose something they like and we enjoy together, sometimes even sing together!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From the Z flip 4 to the Z flip 5
on December 22, 2023
Posted by: Shasolo
[This review was collected as part of a promotion.] I am a die hard Samsung phone user. We don't talk about those other phones. I have used the the galaxy line for years, starting with the S 4 all the way to the S 21+. Going to the gym carring that big phone around was not fun so I switched to the ZFlip4 and instantly knew I was not going back. So when the 5 was announced I knew I would be upgrading and I did. Pre ordered a d picked up on release day. And I could not be happier. Every thing is better from the top screen to the feel of the phone when you close it. Watching videos while the phone is closed is awesome. Taking pictures with groups is easy as having a photographer with you. Of course the camera is not as powerful as other models but the versatility of the phone when taking pictures mitigates that. The screen is sharp on both and responsive. It is a great upgrade for sure and I'm happy I did. I would say the only draw back I see is the charging time is slower on my wireless charging station. I never used wireless charging until I got this phone but it is slow compared to my S21 ultra. Great phone Samsung fits in my pocket and does all the things I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone if you're tired of carrying a brick.
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the third version of flip phone I have owned. It has all the features of other premium phones. Display is great,the crease is a non issue after a couple of minutes. The size is the biggest selling point for me. Fits in any pocket with ease. Also the hinge makes it great for taking pics. Camera is not as good as some other phones but plenty for my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High quality with compact size
on December 22, 2023
Posted by: ZeniusIvanisher
[This review was collected as part of a promotion.] I use my phone for work and day to day. The battery is strong enough to last all day and being able to tilt my phone makes web meetings a breeze. I used to have to carry a phone holder or find something to prop it up every time. Now, I just fold the phone and join the calls.
The camera is amazing. My favorite feature is being able to quickly get the camera while it's folded and being able to see the selfies always sparks conversations about my phone.
During downtime on my lunch breaks. I often watch YouTube videos and being able to prop the phone open while listening to the video through my Galaxy Buds is super convenient.
Value
5
Written by a customer while visiting Samsung US