Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Great Foldable phone!
on December 22, 2023
Posted by: TechGuy
[This review was collected as part of a promotion.] I love the fact you can put it in your pocket and not have to worry about bulk. The screen is large and the front screen is practical for quick use. I highly recommend this phone. I would suggest buying a good case for it since they are delicate and can damage if dropped.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone love it
on December 22, 2023
Posted by: Goldenbrown
[This review was collected as part of a promotion.] I use it for Instagram and watching movies. I love Facebook. I read kindle books, make calls.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice upgrade on the Flip4 but increasingly brittle
on December 22, 2023
Posted by: Samsung20years
[This review was collected as part of a promotion.] Have used last three generations of flip. The 5 is a substantial upgrade on the 3/4 with the second screen. It's great. The battery life over the 3 is significantly better and I rarely find myself running low unless it's been a heavy day of use and I haven't charged. This phone is increasingly brittle though. The screen foldi g mechanism on my 4 broke which was the reason for my upgrade but the 5 had a bit break off the frame without reason.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is fabulous
on December 22, 2023
Posted by: Naenae
[This review was collected as part of a promotion.] This phone is so much fun!! I always buy the Samsung notes, but decided to try something different and loving this flip phone i love the way the screen is and how you take pictures more easily! Its light and easy to learn, so far! Oh and the small screen on front with the fingerprints on the side !!!! Genius. I will be using the camera more on Christmas , Samsung out did Apple!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on December 22, 2023
Posted by: Nisey60
[This review was collected as part of a promotion.] I love my phone and all the features I love the big front screen I hardly ever open my phone I love the way it fits in my pocket I just love everything about this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lastest and Greatest (so far)
on December 22, 2023
Posted by: RedPandii
[This review was collected as part of a promotion.] So I've had the flip 4 and recently got the flip 5 due to a deal through my carrier and i must say there's a distinct difference between the models. Firstly, the cover screen is over twice the size which allows for watching youtube videos, taking selfies, etc on a larger screen than the 4 (which my big fingers previously had some struggle). The Flip 5's cover also is more customizable with rotating wallpapers, etc. It also has the cabability for more storage space and more RAM, which helps things run smoother. the camera is high quality with alot of different modes and filters (but i don't really use the camera for more than just a quick snapshot, so can't comment). It's also more durable and has (in my opinion) a nicer sounding clack when you close it. Overall I think it's a wonderful phone and a more solid improvement from the Flip 4. (whereas when I upgraded from the s20 to the s23 there wasn't a whole lot of change other than memory)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flip brought out!!!
on December 22, 2023
Posted by: Tflipdiehard
[This review was collected as part of a promotion.] For the spectrum of every phone I have had including the entire flip series this one is amazing. The features are great. The camera quality is one of the best out there.
By far the best of the flip series out there. I would strongly suggest anyone that needs a phone that can deliver when completely needed this is the one. I would strongly suggest anyone that needs the ability to use for corporate and personal use and an all around package this is the phone to have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great update from the 4th edition!
on December 22, 2023
Posted by: Flippingamazing
[This review was collected as part of a promotion.] I had the ZFlip4 for a year before I decided to move on to this one, and there are actually more upgrades than just the bigger screen when the phone is closed. For one the indent of where the screen folds is less noticeable and you don't feel it as much as you did the old version. While I did have my old one for a year, I remembered straight off the box that the indent was noticeable, specially when watching shows. So I was very happy about this new version having a such a big upgrade on that! The camera quality is better but still not the best compared to other Samsung phones. The bigger screen when the phone is flipped doesn't actually have more things to do than the one in version 4, though. That's why I knocked off a star. I wish that I was able to do more but it's just a bigger screen for a cooler background in my opinion. Still happy I made the upgrade though ! We shall see how good the screen protector lasts in this version.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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