Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Love the double screen feature.
on December 22, 2023
Posted by: EddieRiv
[This review was collected as part of a promotion.] I love streaming on the device. I like all the set up prompts with hidden gems. The resolution is beautiful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone, great features and learning more
on December 22, 2023
Posted by: Delsway1
[This review was collected as part of a promotion.] Love how compact it is, can easily fit in your pocket but I have also bought 2 cases, one that fits in my pocket the other hangs around my neck, makes it easier to use. I play many games, check emails, texts, use calendar for all my appointments. This phone is like my computer that I can carry around. The fact that it can fold up is a Big plus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 22, 2023
Posted by: Babs44
[This review was collected as part of a promotion.] I lve my flip 5. It's super durable and then new band in the middle has rid of prior issues. I use this phone for work and personal. I never have an issues, no crashing, no cracks on the fold, nothing but positive results. This is my third flip in the Samsung family. I can't see myself changing any time soon. Definitely convenient, durable, great picture quality, and affordable. This comes with all the bells and whistles for half the size. Hands down.a good quality phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on December 22, 2023
Posted by: Bianca
[This review was collected as part of a promotion.] I upgraded from flip 3 to 5 and I love it. I loved the previous phone too but the flip 5 has a bigger screen on the cover which is better. The option to fold it in half is amazing. It easily fits in back pocket, where I put it the most. I haven't had issues with the screen braking either with flip 3 nor this one. Overall, Im very happy and will continue with the flip option. I am a female and do believe that this phone isn't super manly, thats my opinion tho. But for us girls, super cute !!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Customer For Life
on December 22, 2023
Posted by: Countrygirl
[This review was collected as part of a promotion.] This is my personal phone but I use it for work too. It is tough, durable and convenient and light. Fits in my suit pocket, back pocket and in the smallest of handbags. Love it, and continue to upgrade to take advantage of latest incarnations and colors.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not Bad with Major Improvements
on December 22, 2023
Posted by: stunter316
[This review was collected as part of a promotion.] The Samsung Flip 5 is not a bad phone. The 5th generation comes with major improvements to the flip 4. I like how they made the front screen bigger and how it interfaces with widgets. The phone is compact and easy to use. The software is a much improvement from the previous version. I am only giving it 4 stars because of the battery life. Unfortunately, the is good for a day and it is not a full day. I usually need to charge it by 4:00 PM otherwise I am running the risk of a dead phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on December 22, 2023
Posted by: Marmie
[This review was collected as part of a promotion.] Easy to open and close.
No problems with the fold.
Smaller for easier carrying/storage.
Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great phone and LOVE IT!
on December 22, 2023
Posted by: Flipgirl808
[This review was collected as part of a promotion.] Samsung is overall my favorite phones, and the flip 5 is such a excellent phone to have. Love the size of it and all the features of the flip 5!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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