Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Throw back!
on December 22, 2023
Posted by: GhostyLegz92
[This review was collected as part of a promotion.] I absolutely love my new Galaxy Z Flip 5. I love all the features but the part I love the best and you can laugh if you want. I love hanging up the phone! Lol Close it to end the phone call. Do you know how much I love answering and ending the calls? It's such a nostalgic thing for me. Back when flip phones where popular and everyone owned a Motorola Razor phone. Once my husband made me mad on the phone. Hanging up on him by closing it shut is so satisfying to me. Kind of like when we had house phone and you slammed the receiver down when you didn't like what was being said on the other end! The camera features is great as well. Placing your phone down and taking a selfie. Love being able to set it down and take a picture. People say they don't like the warp on the screen but I couldn't care less about it. It don't bother me none. I absolutely love being able to put it away it in what seems like my shrinking pockets of my jeans. First few days I think I panicked because I kept trying to feel for my big bulky old Galaxy Note Ultra. I've been a big fan of Samsung since the Galaxy S4. I've yet to pick up anything if it isn't Samsung. My loyalty lies deep with them. Keep up the great job Samsung! But you know what we all would really love? Some pretty colors to choose from. IPHONE just came out with that pretty pink color and some of us would love more girly colors to chose from. I got the mint color for my Z Flip but would have killed for some more pastel color choices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 22, 2023
Posted by: Carl237
[This review was collected as part of a promotion.] Making and answering calls. Writing and reading emails. Taking pictures and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 5 is a great device
on December 22, 2023
Posted by: marie72
[This review was collected as part of a promotion.] It has a slick, modern design. I am impressed by the performance of this phone. Everyday life seems to go smoothly with this phone. Texting, gaming, and streaming are functioning great. Would recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good new experience
on December 22, 2023
Posted by: LiZflip5
[This review was collected as part of a promotion.] I will start saying that I really love this device!!
My favorite thing is that the most important things can be done with the phone closed, answer and make calls, alarms settings, view and respond messages, wave to take pictures, listen to music and more.
Once you open it is, like every other galaxy phone, just amazing!!
The camera options with the phone closed are very helpfull, you just wave and the picture is taken! You don't need a stand or a selfie stick!
If you like different and cool things, I really recommend you get this phone!
My favorite thing is that the most important things can be done with the phone closed, answer and make calls, alarms settings, view and respond messages, wave to take pictures, listen to music and more.
Once you open it is, like every other galaxy phone, just amazing!!
The camera options with the phone closed are very helpfull, you just wave and the picture is taken! You don't need a stand or a selfie stick!
If you like different and cool things, I really recommend you get this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the Bomb!
on December 22, 2023
Posted by: Djembephonic
[This review was collected as part of a promotion.] I use my FlipZ for streaming music, YouTube videos and movies, sports, especially when there is more than one game on that I want to watch so I can have the TV, computer and FlipZ going at the same time.
I also use it for work when I have to get a software question answered fast or access an instructional video.
The most important features for me are the rockin' video that I get when I'm trying to create a promo or teaching aide. The Biometrics are way better that my last phone in that they work every time. Not just when I hit it just the right way with my thumb. Also the way the FlipZ interacts with my car for navigation, music and making calls while I'm on the road.
Absolutely the best cell phone I've ever had and I've had cellular service for at least 25 years.
I also use it for work when I have to get a software question answered fast or access an instructional video.
The most important features for me are the rockin' video that I get when I'm trying to create a promo or teaching aide. The Biometrics are way better that my last phone in that they work every time. Not just when I hit it just the right way with my thumb. Also the way the FlipZ interacts with my car for navigation, music and making calls while I'm on the road.
Absolutely the best cell phone I've ever had and I've had cellular service for at least 25 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone!
on December 22, 2023
Posted by: anna1459
[This review was collected as part of a promotion.] upgraded from the zflip4! the larger cover screen is really great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Unit
on December 22, 2023
Posted by: swigsr
[This review was collected as part of a promotion.] Business Phone is easy to carry & Very Reliable have used it for 6 months with no problems. Flip screen working very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Recommended for the visually impaired
on December 22, 2023
Posted by: Loverbritches
[This review was collected as part of a promotion.] Well I actually have many complaints. The screen gets incredibly hot while charging and streaming. Some of the app from google make the phone quiet glitchy.
I originally have the z fold 4 5g and it was way more practical then this small flip phone.
I would not recommend to anyone that has problems see close up. But, I do love Samsung and would not use any other manufacturer!
I originally have the z fold 4 5g and it was way more practical then this small flip phone.
I would not recommend to anyone that has problems see close up. But, I do love Samsung and would not use any other manufacturer!
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey Loverbritches, thank you for your feedback on your Samsung Galaxy Z Flip5. We would be more than happy to help troubleshoot any difficulty you are experiencing with your device. We have provided a link to an article with measures to keep your device at normal operating temperature. We have also included a link to your full device manual to help best align your device to your needs. We do recommend reaching out to the software developer for apps that are causing glitches, and we have provided a link to the Samsung Support Team for assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US