Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Great compact phone
on February 1, 2024
Posted by: Jerrock
[This review was collected as part of a promotion.] Love my galaxy zflip 5 it's so compact it fits in my pocket easier than other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone love it & how I can fold it & put ha
on February 1, 2024
Posted by: PhazeOne
[This review was collected as part of a promotion.] I mainly use it for making and receiving calls and often use it for surfing the internet checking and sending emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have the z flip 3 but I'm in love with this so I
on February 1, 2024
Posted by: Lovesjesus410
[This review was collected as part of a promotion.] I use my phone everyday mostly when I'm at work to watch movies and since it flips I'm able to be discreet and enjoying my phone at the same time I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for fitting in my hands and pockets
on February 1, 2024
Posted by: Pangcupine
[This review was collected as part of a promotion.] I use my Z Flip5 mainly for social media, streaming, video calls. It's perfect for travel, local or long distance. As with the 3rd and 4th Gen ZFlips, I have yet to have my ZFlip 5 slip out of my pocket(s), unlike my previously owned phones which all end up chipped, scratched, or dented. As is expected with technology still in its infancy, there are some unavoidable kinks (that aren't the end of the world). With my phone, it doesn't completely lay flat when open, but I seldom have it laying out unfolded since my favorite feature is accessing the cover screen for all my needs!
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you so much for sharing your experience with the Galaxy Z Flip5, Pangcupine! We're thrilled to hear that you're enjoying its versatility for social media, streaming, and video calls. The compact design truly makes it perfect for travel, and we're glad you appreciate how it stays securely in your pocket! We're also excited that you love the cover screen feature because it enhances usability while keeping the sleek design intact. Your feedback about the phone not fully laying flat is noted, and we’re committed to continually improving the user experience with each iteration. If you have any other thoughts or questions about your Z Flip5, feel free to reach out to us at Samsung Support. We’re here to help and ensure you continue to enjoy your Samsung experience! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Flip 5 is good
on February 1, 2024
Posted by: Shiga7
[This review was collected as part of a promotion.] The flip 5 is much better than the 4 but it could've been upgraded much more the camera and battery are practically the same the battery is my biggest issue as it doesn't last as long as other devices but the folding has been improved greatly and the bigger front screen is a big plus but the only real new thing about the phone.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your feedback on the Galaxy Z Flip5! We're thrilled to see that you appreciate the improvements in the folding mechanism and the larger front screen. I have the Flip5 as well and I love it! The Flip5 has been designed to offer a more immersive experience and enhanced durability. While we continually work on enhancing features like the camera and battery life, the Z Flip5 delivers a premium, versatile design that allows users to express their individuality. If you are experiencing a shortened battery life, be sure to check out the links attached for options that should help optimize your phone's battery life. Your insights are invaluable as we strive to innovate and meet our customers' expectations! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Quick fast Flip Converter to mini Smartphone love
on February 1, 2024
Posted by: Azeekohat
[This review was collected as part of a promotion.] Flip use Is Great Right size for Pocket with Great Features Like with out turning phone Saw Messages Call Time on back screen.
Very Good Great for My business Travels
Very Good Great for My business Travels
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Flip 5!
on January 31, 2024
Posted by: Flip5Luver
[This review was collected as part of a promotion.] My Samsung Galaxy Flip 5 is perfect for me. Its screen size is perfect for my hands and eyes and the ability to fold the phone protects this screen when the phone gets shoved into my pocket. I love the flip cover, but I wish more apps were compatible with it. I love watching YouTube on the flip cover while doing chores like dishes. I appreciate that the phone now folds flat starting with this model, reducing stress put on the hinges while the phone is folded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect features
on January 30, 2024
Posted by: Luv2Shop
I bought this a mounth ago and am so happy that i did like your phone
Written by a customer while visiting Samsung US