Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
It's a decent phone but weak screen.
on February 3, 2024
Posted by: DizzyDuck
[This review was collected as part of a promotion.] Use for phone calls texts and ges and web browsing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is powerful device
on February 3, 2024
Posted by: TopOfTheLineReviewer
[This review was collected as part of a promotion.] I love samsung devices especially over what the competitors offer. OneUi has been a large positive of getting this device along with the powerful chip in it. Opening the device, having a crease, and having less powerful cameras are the only drawback of this phone. Overall a very high quality resilant product. I have dropped it multiple times without a case in the hinge and it hasn't broken. Great overall expirence.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect
on February 3, 2024
Posted by: Bob8Burgers
[This review was collected as part of a promotion.] Love everything about it except wish the camera quality was better
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade!
on February 3, 2024
Posted by: Milffixation
[This review was collected as part of a promotion.] Wow let me tell you!! This has be a great deal breaker for me ans flip phones . Super nostalgic! But upgraded obviously lol , great fast speeds amazing picture enhancements. Great quality and durability. I understand the last zflips has downs about it. But Samsung took all the feedback and gave us the zflip 5 and it is so amazing. I definitely recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Efficient Machine
on February 3, 2024
Posted by: Honeybee8788
[This review was collected as part of a promotion.] I use my Samsung flip for gaming and web surfing and pictures, great battery life and pairs seamlessly with my watch6
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is amazing and you get that fold feel.
on February 2, 2024
Posted by: BTPayne17
[This review was collected as part of a promotion.] I use this phone for my day to day. The flip feature is great. Just like the old phones and it keeps the screen safe since I love dropping phones. It's packed with all the bells and whistles. I'm currently using the phone to learn how to code and it runs the software just fine. What else... the camera is great too!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So convenient and portable!!
on February 2, 2024
Posted by: IndyKid78
[This review was collected as part of a promotion.] So I have this phone as my personal and I have to say, apple will never get me back if they can do what Samsung has! Being able to keep it still use my digital key on my Hyundai is just plain awesome! Or making payments at the grocery store, answering calls and text messages. It's a great compliment to my S23 Ultra! Definitely recommend getting a good case for it with a loop ring for secure handling. I get asked all the time to see it. And being able to hold it like a camcorder when taking videos and Pictures is over the top! Great Job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A experience
on February 1, 2024
Posted by: TeddyTumbo0
[This review was collected as part of a promotion.] The Z Flip 5 is like having a cool secret weapon in your pocket. Folding it out feels like you're unveiling something futuristic, and the design is just sleek. It handles everything smoothly, from multitasking to snapping pics that make your day look way cooler than it probably was. The battery won't leave you hanging, and the whole experience just makes you feel a bit like a tech trendsetter. If you're into gadgets that turn heads and work like a charm, the Z Flip 5 is your jam.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, February 2, 2024
Hi there TeddyTumbo0, we appreciate you taking time out of your day to share your experience with the Samsung Galaxy Z Flip5. We are so thrilled to hear you are finding this unique gadget to be so enjoyable for your daily usage. We have provided a link below to the Samsung Support Team if you need assistance with your device or would like to explore settings to further enhance your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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