Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Fliping to the great side of the life!
on February 12, 2024
Posted by: Littleprincss
[This review was collected as part of a promotion.] Even thought we were so used to bar phones, when u switch to the Flip side your daily task become funnier.
Hinge goes unnoticeable when u use the phone. It can be barely feel when moving your fingers around, something that really improved.
Cover screen can be personalized as u will.. you can get extra apps if install the goodlook app in the Galaxy store.
BATTERY! Gosh it really last, 100% at 8am and had to use it taking pictures, recording, calling like not giving it a break and by 10pm I still had BATTERY!
Z Flip 5 accept every task u need to perform and each app will run just perfectly with his RAM and processor Qualcomm Snapdragon 8, provides u with an unique experience.
The only thing ill say needs to be enhace is phone tends to overheat sometimes, for example when doing a video call.
The design is beautiful compare to other brands.
Hinge goes unnoticeable when u use the phone. It can be barely feel when moving your fingers around, something that really improved.
Cover screen can be personalized as u will.. you can get extra apps if install the goodlook app in the Galaxy store.
BATTERY! Gosh it really last, 100% at 8am and had to use it taking pictures, recording, calling like not giving it a break and by 10pm I still had BATTERY!
Z Flip 5 accept every task u need to perform and each app will run just perfectly with his RAM and processor Qualcomm Snapdragon 8, provides u with an unique experience.
The only thing ill say needs to be enhace is phone tends to overheat sometimes, for example when doing a video call.
The design is beautiful compare to other brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Flip 5 thoughts
on February 12, 2024
Posted by: BluSupernova
[This review was collected as part of a promotion.] I use my galaxy Z Flip 5 for watch videos, checking emails, taking photos and recording videos, Work, Research, and much more. I switch to a samsung phone from another name brand and was really nerves about it but, the Z Flip 5 really got my interest in I made the switch and I have no regrets this phone is awesome Samsung phones in general are awesome. Samsung phones are fun there is so much you can do and customize it it's crazy. There are features I really enjoy using like the bubble for my text messages, split view is awesome didn't have that on my old phone, Flip to answer calls is enjoyable takes me to back the old days of flip phones and anybody that see me do that always wants to know what phone is that and where did I get that and I tell them Samsung. I use the edge lighting up feature on the main screen for other notification and really enjoy the edge panel I use it all the time. My experience with my Samsung Galaxy phone has been really great I wish I had switch sooner but everyone gets scared because they have been with another brand so long they don't know how they will like different brand so they never switch. I saw what Samsung was doing and thought why am I waiting for the brand I was with to do what Samsung is doing right now it made no sense to me and that's what made me switch and I didn't want to be one of those people never trying something new.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the form factor
on February 12, 2024
Posted by: FlippingFantastic
[This review was collected as part of a promotion.] Great form factor. Just wish that the camera was better and that the battery would last longer.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your feedback on the Galaxy Z Flip5! We're glad to hear you appreciate its great form factor. We understand how important camera quality and battery life can be, and we want to assure you that the Flip5 is designed to deliver an exceptional mobile experience. To help you optimize your phone's battery life, we will be attaching a couple of links with tips and tricks. These resources can help you get the most out of your device. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. Thank you for being a valued customer! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone we've had in years
on February 10, 2024
Posted by: Seigia
[This review was collected as part of a promotion.] We use it for streaming, calls, gaming, Hotspot etc. Everything. Very high quality phone, beating out the Ultra in connectivity and naturally sturdy. The fold isn't noticeable and have no screen issues. Was very surprised at the speed and battery life. Only thing I wish it had was a audio jack port, but now I got Samsung buds so I make it work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very smooth with tons of features
on February 10, 2024
Posted by: Akshaj
[This review was collected as part of a promotion.] I think this is a very good phone in my opinion it is portable fits in my shirt pocket.It looks super cool.my favorite feature is smart view
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Ruined the Z Flidesign with full screen on outside
on February 10, 2024
Posted by: drainey
from TX
Expertise:Expert
. The original Z flip up thru 4 Great! But the 5 missed the mark with large outside screen outside.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, February 12, 2024
Hello Drainey, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. Here at Samsung we do our best to provide a range of devices that best meets the needs of all of our customers. Without knowing what aspect of this larger display is causing frustration, we have provided a link to the full device manual and the Samsung Support Team to help ensure you love this device as much if not more than previous devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Durability of thw product surpasses expectations
on February 9, 2024
Posted by: Acbreils
[This review was collected as part of a promotion.] Daily work and entertainment. Very useful hand tight and small space saver device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 8, 2024
Posted by: VaderDad09
[This review was collected as part of a promotion.] This is a great phone with amazing features. The flip feature is perfect to make it easy to fit in pockets. Great for videos and especially video calls.
Value
5
Written by a customer while visiting Samsung US