Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
It has many enhanced features. It's a cool design
on February 15, 2024
Posted by: Fishy1
[This review was collected as part of a promotion.] I use it for taking photos. It helps with work. I really like all the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on February 14, 2024
Posted by: Beautie
[This review was collected as part of a promotion.] Able to flip the phone is a plus for me as it remains compact in my pants pocket and safe from falling. The enlarged screen on the front side gives more space for me to tile different widgets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone
on February 14, 2024
Posted by: Techaddict
[This review was collected as part of a promotion.] Pretty cool phone and unique. Had a flip phone. Back in the day and I love the twist on this. Definitely enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 14, 2024
Posted by: Gfliper
[This review was collected as part of a promotion.] I love flips. Small in ur pocket. This is my 3rd flip series phone. All samsung. No issues with any of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautifull design, fast response
on February 13, 2024
Posted by: Argeel
[This review was collected as part of a promotion.] I use for stream music and movies ,and social networking, like Facebook, Instagram, what's up, and many more apps.
Very fast on everything, and the very useful on the selfis. And the way u can fold when u play the music it's fantastic
Very fast on everything, and the very useful on the selfis. And the way u can fold when u play the music it's fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 13, 2024
Posted by: VixenTod
[This review was collected as part of a promotion.] Love the classic flip phone feel on a modern device. While larger screens are useful, I find it a hassle to carry around brick like phones. Being able to fold it in half and fit in my pocket, even wearing women's jeans with notoriously small pockets, is very convenient. The only thing it's missing in my opinion is compatibility with the S Pen. I expected the Z Flip 5 to work with the S Pen when they announced it for the Z Fold 4 and was disappointed that it didn't. It's the only feature I miss after having the Note 8 previously. Other than that, the Z Flip 5 has been a great phone for me overall. It runs any app I need well, feels durable and has decent battery life.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your feedback on the Galaxy Z Flip5! We're thrilled to see that you appreciate its compact design and the classic flip phone experience. Our goal was to create a device that combines modern technology with convenience, and we understand how important portability is. While the Z Flip5 doesn’t currently support the S Pen, we’re continually looking for ways to enhance our products and provide features that meet our users' needs. It's great to know that you're enjoying the performance and durability of the phone, along with its battery life. Your insights help us improve and innovate, and we appreciate you sharing your thoughts! If you have any questions or concerns, please be sure to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on February 13, 2024
Posted by: Shivi04
[This review was collected as part of a promotion.] Designed with an innovative Hideaway Hinge and custom-built UX, Galaxy Z Flip provides elegant new ways to capture, share and experience content. From its stylish design to its flexible camera experience, Galaxy Z Flip opens up a new decade of foldable mobile innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Size Matters
on February 13, 2024
Posted by: Jjbnz2
[This review was collected as part of a promotion.] I love my Flip 5 and when I say size matters..it does! My phone no longer falls out of my pocket. It's small and powerful. I wish the battery had a bit more life and that is the only reason I didn't give it 5 stars. But no other complaints.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your wonderful feedback on the Galaxy Z Flip5, Jjbnz2! We're thrilled to know that you love its compact design and powerful performance, making it easy to carry without the worry of it falling out of your pocket. We understand that battery life is important, and we're constantly working to enhance our devices. Be sure to check out the links attached for options that should help increase your phone's battery life if needed. Your feedback is invaluable as we strive to provide the best experience possible. If you have any other thoughts or suggestions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US