Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
Device much improved but still needs minor improve
on February 26, 2024
Posted by: Hudacity
[This review was collected as part of a promotion.] This is my 3rd Flip, with a fold in between the 3 and 5 models.
The external display being larger is helpful, but only if you find the right apps to manually load. Not sure why so restricted but likely trying to keep looking pretty.
The rear cameras should be on part with the S series, as the Z should be the flagship in my opinion. The cameras are not even close to being on par, which is disappointing.
The phone does sit better than before closed, so it no longer feels as if you are going to break if you put in your pocket... which is kind of the point of the phone.
So good.
1. Great size
2. Front screen better
3. Feels more sturdy
4. Screen better outside
1. Great size
2. Front screen better
3. Feels more sturdy
4. Screen better outside
Not so good
1. Apps on front display should be better and more native.
2. Needs better main camera
3. Buttons for volume could be moved more to the middle, it's a big stretch to get to those when open
1. Apps on front display should be better and more native.
2. Needs better main camera
3. Buttons for volume could be moved more to the middle, it's a big stretch to get to those when open
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever!
on February 26, 2024
Posted by: Jallen
[This review was collected as part of a promotion.] I'm in love with this phone! It's so compact, I can fold and put in my pocket!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best phone I ever had I love s
on February 26, 2024
Posted by: Cloudy
[This review was collected as part of a promotion.] So how I use my samsung z flip 5 is for gaming taking notes watching videos tiktok I use it for my job and also I love flipping my phone and I use it for the awesome camera I have lots of videos and pictures always loyal to samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy Access for Work
on February 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I can easily access my messages from the front screen without opening my phone at work. It also helps when I don't have both my hands available and can easily put the phone in my pocket or send a quick text. Accessing YouTube from the front screen is great for my kids! I just wished there were more app options to access from that screen.
Everything else about the phone is similar to my other galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with selfie capabilities
on February 26, 2024
Posted by: Aznlovervh
[This review was collected as part of a promotion.] The Z Flip 5 replaced my travel camera. I take it with me wherever I travel because I can just set it anywhere and take a selfie with my spouse. I am enjoying it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
LOve flip phone
on February 26, 2024
Posted by: Dawnieb
[This review was collected as part of a promotion.] Personal and company
Photos
Emails
Messages
Games
Social media
Photos
Emails
Messages
Games
Social media
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pocket size
on February 26, 2024
Posted by: Purplelover
[This review was collected as part of a promotion.] Love it fits in my pocket, but still has the full size screen when opened. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very basic features
on February 26, 2024
Posted by: Dwreks1
[This review was collected as part of a promotion.] I mainly use it for streaming but this phone has a basic camera you have to be close to take good picture and it keeps going to silent had samsung evaluate it but they couldn't figure why it does that, the service is good though with AT&T.
Value
2
Response from Samsung USBy Social Commerce, February 27, 2024
Hi Dwreks1, thank you for your feedback on your Samsung Galaxy Z Flip5. We completely understand our customers have a wide range of needs, wants, and budgets for their chosen device. Here at Samsung we do our best to provide a range of devices to meet the needs of our customers and we'd be happy to help in any way we can to maximize your experience with this device. We have provided a link to the full device manual to help you with the different camera settings and features to capture the best photos and videos possible with your device. You can also adjust the settings and see what options are available to help with the sound. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US