Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Two devices in 1
on March 4, 2024
Posted by: SomeRandomGuy3566
[This review was collected as part of a promotion.] I wasn't sure what getting the Flip 5 would do to change the way I used my phone. But now, I think of it as two devices in 1. The folding hinge keeps the screen safer then any phone ive ever had. The features accessible on the outside screen are awesome and super convenient for when I'm in a "lowkey" situation. The device is always a conversation starter and people love taking photos from the outer screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Through fault of Samsung.....
on March 4, 2024
Posted by: Elana614
[This review was collected as part of a promotion.] I love your flip phones. This is how much I love you flip phones. I work for a demolition company. In the past 8 months I have gone through five different flip phones. I have destroyed them hurt them broke them with heavy equipment not because they're unable to take it .Even though they tried. I continue to come back and buy a flip phone every time I love them I love my flip phone five most of all. It was so easy to use even after I smashed the front screen The back screen still worked and I can still communicate. Through the menus. I absolutely love your flip phones I've had a three four and a 5 and I will continue to buy them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 4, 2024
Posted by: Lalu0009
[This review was collected as part of a promotion.] Love this phone. I love how cute, small, big and compact- all in one. I love how it fits into my mini bags and people compliment my phone all the time!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my new z flip 5!!
on March 4, 2024
Posted by: JOUFULADY
[This review was collected as part of a promotion.] I use my z flip 5 for everything from work to social media to streaming TV shows and paying on the sasmung gaming hub!! I have always loved the flip series bc it's fun, foldable and it fits right in my back pocket easily for work and play. I highly recommend this phone to anyone!! I even got one for my husband and he fell In love with it also!! I love how you can fully customize everything on this phone, from your front screen to your keyboard and everything in between!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall great, minor issues
on March 4, 2024
Posted by: TheCyb3r
[This review was collected as part of a promotion.] I loved the phone I bought, although I had some minor issues. The screen protector started to become broke over time. Other than that, I have loved my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is sensational for a flip
on March 2, 2024
Posted by: Pantu99
[This review was collected as part of a promotion.] I thought I could use it just for fun and didn't expect for it to be really good like the s series. But the camera is just excellent. Although the phone heats up occasionally, it's still a beast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is AMAZING
on March 2, 2024
Posted by: Smash14
[This review was collected as part of a promotion.] I use it for everything. Love the camera, email, everything is so clear and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Updates and settings
on March 1, 2024
Posted by: Mark33
[This review was collected as part of a promotion.] I realy love this phone. It work very good.
But, apparently it doesn't keep all the latest settings every time it is updated
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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