Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
The small factor form is amazing
on March 13, 2024
Posted by: Sammysung
[This review was collected as part of a promotion.] The size really helps me manage all my other necessary things I take with me daily. I constantly use the hinge to angle my phone light somewhere or to angle my camera towards me during a video call. The outside screen is great for quick looks at your calendar, changing your music, and glancing at texts. I dont regret getting my flip 5 and I will definitely be upgrading to flip 6 when it comes out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with my Flip5
on March 13, 2024
Posted by: Inlovewithflip5
[This review was collected as part of a promotion.] My cell phone is my lifeline to the outside world and to the world around me. When I first bought the flip, I was a little skeptical that it could do the same things as my note. But after a week I couldn't go back even if I wanted to. My flip 5 has changed. How I use my phone and is convenient to even keep in a pocket. I recommend this phone to every single person getting a new phone. Good job, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Senior review
on March 13, 2024
Posted by: ICorpArmyVet
[This review was collected as part of a promotion.] My Flip 5 is used to keep in contact with 6 grandchildren and 2 great grandchildren, as well as oldest son living on the island of Saipan.
We have a Flip 3 and Fold 3, both of which still fully functional, dependable and without any problems.
We are also using a Samsung 65 inch curve smart TV. All my Samsung devices provide quality views for these 73 yr old eyes and ears.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nostalgic Game changer
on March 12, 2024
Posted by: GamerChic
[This review was collected as part of a promotion.] Awesome device. Battery level is kinda poor but overall love my phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Takes over phone
on March 12, 2024
Posted by: TommyC
[This review was collected as part of a promotion.] Purchased new. Works pretty well with all apps, email, etc. but lately it starts showing me other apps and all of a sudden will start talking? Front tap feature slow to respond. Had Samsung Ultra that I traded in. Wish I kept it. Flip just flopped as far as I am concerned.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
wow zflip5
on March 12, 2024
Posted by: nikiefliped
[This review was collected as part of a promotion.] love it.it fits just right in my pockets
very convenient
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty Nice Flip Phone
on March 11, 2024
Posted by: RateIt
[This review was collected as part of a promotion.] The phone is pretty nice. You can flip open with one hand. The size when you fold is what makes it. If you want a smaller phone in your pocket but bigger screen this is the way to go. It could use a little better battery life, the screen isn't full unless you click some settings when playing certain games or on some streaming devices. All these are nice to have but you are buying this phone for the size. If you want all the other perks get a S24 Ultra. One callout l, if you buy a phone through somewhere else then get Samsung insurance they are very particular about what pics/video you send in and it can be very frustrating and tideous to get it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Geeat everything
on March 11, 2024
Posted by: Lve2shop
Big star love
Alltime favorite good for family still learnig but always getting better
Written by a customer while visiting Samsung US
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