Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
Fun design, but could use a few improvements!
on April 21, 2024
Posted by: samsung424
[This review was collected as part of a promotion.] I love my zflip 5. And going into this purchase I knew exactly what to expect, and that's exactly what I got. But there's a few quality of life features that I miss, mainly, fast charging. That is 45w charging. I understand that the unique design of the flip presents with limitations, but not having true fast charging while adjusting to the battery life at the beginning of owning this device was annoying to say the least. I would also like a feature to be added, where you can open the phone halfway and watch content on the cover screen. The half screen feels a bit choppy. Some features, such as gestures need some improvement as well. There have been many times when I swipe up to the home screen, but instead Samsung wallet opens one of my cards. These little problems however, don't prevent me from recommending the device. I love my Zflip5 and I continue to recommend it to people who ask.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market!
on April 21, 2024
Posted by: Mgarney26
[This review was collected as part of a promotion.] This phone is incredible. I haven't used it every day since purchasing it in December of 2023. It's design and compact style make it easier to place in my pocket. The software on the phone is amazing as well and I'm able to.do way more things with it than with my old phone. I would highly recommend this galaxy z flip 5 to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Coolest phone EVER
on April 21, 2024
Posted by: Mandandi
[This review was collected as part of a promotion.] I love the flip open and shut feature on this phone but my favorite is the usable screen on the outside of the phone! The capability of the cover screen on this phone is insanely awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phobe is more than amazing
on April 20, 2024
Posted by: Lovesamsung
[This review was collected as part of a promotion.] The ability to fold the phone, reminiscent of classic devices, provides a convenient and compact form factor.
The continuous updates enhance the phone's performance and user experience, ensuring smooth operation.
The innovative feature of utilizing the outer screen while the phone is folded is particularly noteworthy, as it allows for quick access to notifications and essential functions, maximizing productivity, especially in professional settings.
The continuous updates enhance the phone's performance and user experience, ensuring smooth operation.
The innovative feature of utilizing the outer screen while the phone is folded is particularly noteworthy, as it allows for quick access to notifications and essential functions, maximizing productivity, especially in professional settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME FLIP PHONE
on April 19, 2024
Posted by: JaniceR909
[This review was collected as part of a promotion.] I use my flip phone for Everything. I watch videos, I shop, I go on Social Media daily, I even took it with me on my first Trip to Disney and My first Cruise and got Amazing photos with the FLIP phones camera. I recorded great memories of Me and my family having fun in Disney and Enjoying moments on our first Cruise together to the Bahamas. This phone takes beautiful pictures and videos with vibrant colors that aren't lost.in other cameras. I would Definitely recommend this phone for Everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone.
on April 19, 2024
Posted by: JAP1984
[This review was collected as part of a promotion.] It's a good phone with a good camera and a good processor with very useful tools. Things to improve like battery, but everything else is a good phone. Great for use of all ages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had yet.
on April 19, 2024
Posted by: Samsunglover1203
[This review was collected as part of a promotion.] Love the lilac color so pretty. Really love the overall performance next upgrade I get will be the fold 6. I wanna see how they all are. Love the foldables.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's new to me
on April 18, 2024
Posted by: BeautifulDisastr
[This review was collected as part of a promotion.] I do love how compact the flip phone is it's quite convenient for a small clutch bag, I also love the graphics that are on this phone. One thing I don't like is the camera had a very blurry grainy camera on it I'm still a little bit lost on finding my way around cuz it's brand new to me but I will update as I go if need be thank you for a great phone so far
Value
3
Response from Samsung USBy Social Commerce, April 19, 2024
Hi there BeautifulDisastr, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are thrilled to hear you are enjoying the compact nature and features of your device. We would love nothing more than to help ensure you have the best experience possible with your device. We have provided a link to an article to help troubleshoot blurry photos. We have also included a link to the Samsung Support Team if this article does not help you resolve this matter with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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smsng.us/Twitter-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US