Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
Love the phone, easy st hang and put in pocket
on April 29, 2024
Posted by: Congang
[This review was collected as part of a promotion.] It is easy to have at work, see items on front screen and with out opening.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reviewing my Samsung galaxy phone.
on April 28, 2024
Posted by: Niggabigga
[This review was collected as part of a promotion.] My galaxy Flip was great for everything I used it for gaming, pics, and texts and calls.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
inner screen is very easy to break
on April 28, 2024
Posted by: GalaxyFan
[This review was collected as part of a promotion.] Got this phone for my son last August. The inner screen already broke twice. Luckily it is still under warranty, and got it fixed twice without paying. Thinking about getting a different phone now, like a galaxy s24.
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, April 29, 2024
Hello GalaxyFan, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip5. We are happy to hear you were able to get a the repair done to your device under warranty claims with relative ease. We have provided a link to a great article we have available with tips to care for this unique device. We have also provided a link to the Samsung Support Team if you have any additional questions. Thank you for being a loyal Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip it 4 life!
on April 28, 2024
Posted by: GalaxyGod
[This review was collected as part of a promotion.] Great phone! Ai works seamlessly...I use my flip 5 every day, all day!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is worth the money i love it
on April 27, 2024
Posted by: Slcguy83
[This review was collected as part of a promotion.] It works great for.movies games and all kinds of streaming
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This zflip5 has great camera features.
on April 27, 2024
Posted by: Jayjay
[This review was collected as part of a promotion.] The camera features of my Zflip5 are absolutely amazing. It takes the best photos and videos with very easy to understand instructions. I recommend the Zflip5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nostalgic Experience
on April 27, 2024
Posted by: Iseehotspot
[This review was collected as part of a promotion.] I remember being a child and always wanting a razr. They just looked so much cooler than every other phone that was out at the time. The old version had a sleek design and it felt so premium. This new razr is just like that! The feeling is exactly the same, I feel like a kid again haha.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Minimalistic phone
on April 27, 2024
Posted by: Segovia
[This review was collected as part of a promotion.] Ground expectations
Great minimalistic phone
Great camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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