Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
2
Can't close it anymore
on April 29, 2024
Posted by: Leelee
[This review was collected as part of a promotion.] Haven't had it a year and can't close it anymore. Blacks the screen out shuts the phone down and won't come back on without plugging it in for several minutes
Value
2
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Leelee, we appreciate you sharing your feedback on your Samsung Galaxy Z Flip5. We completely understand how important your device is to you on a daily basis. Given the stated time of ownership you are still within the one-year warranty period for your device. We have provided a link to your warranty information and the Samsung Support Team to work with you on a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
User experience
on April 29, 2024
Posted by: Filp5reviewD
[This review was collected as part of a promotion.] It over quick.
The hinge is better than the flip 4, but use from last step to now, it getting a bit loose.
Outter screen is useful, but need a phone app load on it.
For whatsapp app on outter screen, it can't change text input language. This need to address.
Battery need some improvement, it can't last all day of use.
The hinge is better than the flip 4, but use from last step to now, it getting a bit loose.
Outter screen is useful, but need a phone app load on it.
For whatsapp app on outter screen, it can't change text input language. This need to address.
Battery need some improvement, it can't last all day of use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Ever!
on April 29, 2024
Posted by: pdwilli25
[This review was collected as part of a promotion.] The Flip 5 has been a great choice! I like that it gives me the comfort of a small computer, but the feeling of a compact phone. The pictures are awesome and it has become the topic of every conversation when I am out at social gathering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone with flip gimmick
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Good phone but nothing new to me other than the ability to flip the phone. After a couple times, the screen protector does not hold up well bubbles.
I usually use it for games and photos. Good processing speed and high quality photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact design
on April 29, 2024
Posted by: BirdsFan
[This review was collected as part of a promotion.] I love how it folds up so small to fit in my pocket, it's not all big and bulky getting in my way at work. Everyone compliments my phone when they see it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Flip phone
on April 29, 2024
Posted by: ELRJR2
[This review was collected as part of a promotion.] AI just changed everything on the phine for the better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 29, 2024
Posted by: Ally333
[This review was collected as part of a promotion.] Such an awesome phone. I get a lot of compliments on it. I would buy another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 29, 2024
Posted by: ZacharyWakefield1991
[This review was collected as part of a promotion.] Love my new phone it's pretty sweet. Love how u can fold it.
Value
5
Written by a customer while visiting Samsung US