Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Love this phone
on May 13, 2024
Posted by: Emily37014
[This review was collected as part of a promotion.] I live my z flip 5. It is so cool having a flip phone again. I love how I can do everything from the front screen. It's very convenient when im driving and put it on my magsafe phone mount ans just use the front screen to play music or use GPS. It's also really good for my bicycle. I love how compact it is, I've never had a smartphone I can comfortably fit in my pocket and I can with this one. There are all kinds of cool features. I love that I can set it down and take pictures with it folded instead of having to prop up my phone with something. I love the purple color and it goes so well with my samsung galaxy buds 2 pro. I have been told that I should be very careful with this phone but I have dropped it several times and not even a scratch. The new galaxy AI features are awesome. I love that I can circle anything and search for it. I will absolutely be getting the next flip when it comes out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Like old times
on May 13, 2024
Posted by: Kozmic23
[This review was collected as part of a promotion.] I love my phone ,this will be my forever phone,I might be giving up camera quality so it can fold,but the fact that I can close my phone to end my call just like my old flip phone is nostalgic with a modern twist. I still worry about my screen cracking one day,but I loved this phone so much I still have one of the older models to keep using.thank you for my forever phone. Here's to more improvements!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like how it folds
on May 13, 2024
Posted by: CountX
[This review was collected as part of a promotion.] It's great for streaming because I can fold it up and not have either be at a awkward angle
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance and great usability
on May 13, 2024
Posted by: Ziggy2001
[This review was collected as part of a promotion.] I use my phone for everything, watching videos, playing games, call, txt. I love the form factor it just fits better in more places. I like using it both folded and un folded. Circle ti search has been an additional that made a great phone even better. Looking forward to more AI enhancements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device and lots of cool features
on May 13, 2024
Posted by: candycane
[This review was collected as part of a promotion.] Love this phone for it's cool esthetic and it's a real conversation starter since most people are amazed when they see that it can fold!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The game changer I needed in a cellphone.
on May 13, 2024
Posted by: BoomBriggs
[This review was collected as part of a promotion.] I was always a Note guy, I loved the size and power of the device. Getting older I wanted to have something that would appeal to my kids, too. The Z Flip5 allows me to not only get my work done and take great pictures, but it also allows me to take fun videos and record my workouts in different and fun ways. It also allows for more customizable options with the huge front panel. I'm truly in love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE my flip 5
on May 13, 2024
Posted by: AlainaB
[This review was collected as part of a promotion.] This phone has 9 lives. I drop it, it survives. I constantly get compliments on it as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best flip phone I've had
on May 13, 2024
Posted by: Curvypotato
[This review was collected as part of a promotion.] I'd say hands down the life I get out of my flip was extraordinary plus when the screen finally gave out from the flipping. Phone insurance cheap and quick to. No problems running apps. Also really great to put in your shorts. My business phone is always falling out of my shorts when sitting down or running. Getting in and out of the car too. I swear this has been the cheapest high functioning flip phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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