Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,452 Reviews)
Open Ratings Snapshot
Rating breakdown 30,452 reviews
5 Stars
26,070
4 Stars
3,439
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Best Galaxy I’ve Owned Yet
on September 28, 2026
Posted by: K2THET09
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could keep up with everything I use it for, and I absolutely love it. The display is gorgeous, the camera quality is incredible, and everything feels fast and smooth. I use my phone constantly for photos and videos, streaming, social media, everyday tasks, and keeping up with my family, and the S25 Ultra handles it all without a problem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s25 ultra
on September 28, 2026
Posted by: Riley123
[This review was collected as part of a promotion.] This phone can run pretty much anything and have no issues you could be one of those people that don't close any apps and you'll be fine
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s25 ultra
on September 28, 2026
Posted by: Riley123
[This review was collected as part of a promotion.] This phone can run pretty much anything and have no issues you could be one of those people that don't close any apps and you'll be fine
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had so far!
on September 28, 2026
Posted by: Bi1boBaggins
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra! It's fast, powerful, and has everything I need in a phone. The screen is amazing, the camera takes incredible pictures, and the battery lasts long enough to get me through the day. I love how smooth everything runs, whether I'm multitasking, browsing the internet, watching videos, or playing games. The S Pen is another great feature that makes it easy to take notes and get things done. I also really enjoy the AI features and how they make everyday tasks easier. The phone looks great, feels premium, and has all the features I could want. Overall, I'm extremely happy with my Galaxy S25 Ultra. It's a phone that makes everyday life easier and more enjoyable, and I wouldn't want to go back to anything else!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good phone I like it a lot
on September 28, 2026
Posted by: FREEPHONER
[This review was collected as part of a promotion.] I got this s25 Ultra and it's really good phone unfortunately I will have to part with it because I want to know what the next one is like Samsung is really good brand
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is great phone
on September 28, 2026
Posted by: Marie36
[This review was collected as part of a promotion.] My phone is for emergency and when I'm in work.I not needed for games. Something when I have to resolve a problem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is extremely reliable and has great AI
on September 28, 2026
Posted by: SmoothE611
[This review was collected as part of a promotion.] I chose this phone asan upgrade for my S22 Ultra. This phone is fast and a responsive. It has great AI Features and is extremely reliable. The language Translation feature is great and easy to use.The camera takes excellent photos. This phone works great with my Gallaxy 4 Classic Smart watch and myGallaxy Buds4 Pro earbuds. Apps load quickly and with 512 GB of storage. I have tonsof space for apps, pictures and music. The adaptive refresh rate feature helps to save on battery usage. When the screen is on. Videos look great when streaming on this phone. I will definitely be getting another phone when I need one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Great Phone
on September 28, 2026
Posted by: Peachesfox6541
[This review was collected as part of a promotion.] I chosed the S25 Ultra because I wanted a larger screen and it didn't disappoint. It fits comfortable in my hand. I mainly watch videos and take notes with my phone. The quality of my concert pictures and videos are fantastic. I've had my phone for about a year now and still learning about all the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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