Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,182 Reviews)
Open Ratings Snapshot
Rating breakdown 30,182 reviews
5 Stars
25,894
4 Stars
3,414
3 Stars
567
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Another Human like
on February 19, 2025
Posted by: Daemon
[This review was collected as part of a promotion.] The ease of use on my daily routine of Gym, college work, and graduate assistantship , this has helped me numerous times , with out the intelligence features I cannot live anymore
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product has great camera and AI features
on February 19, 2025
Posted by: Furious
[This review was collected as part of a promotion.] I just love the way the camera post processing works and the AI capabilities of photo editing is just next level. I am really loving the phone but one issue i feel is sometimes the battery drains a bit fast compared to other times , the only disadvantage.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 19, 2025
Hey Furious, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the camera and processing capabilities of your new phone. We have provided links to a few articles to help you maximize the battery life if this experience continues after the adjustment to consumption occurs with the battery. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade from my previous Galaxy
on February 19, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] I enjoy the AI feature and the stylus immensely. I loved my S21+ but I really enjoy the added features in just a few short years in the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the example of perfection
on February 19, 2025
Posted by: Jc88rh
[This review was collected as part of a promotion.] This device is perfect for gaming and streaming, take pictures and wven listen to music, it has it all!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Had a lot of data and memory
on February 19, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] Wjdjdjdjdjxiccjcjffj sjdidd dhsos s d dvs d ed d d. Ddididjd. Sided. Dd d d d f f f ft gg hhjjj
..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Went from S20 to S25
on February 19, 2025
Posted by: CJ1280
[This review was collected as part of a promotion.] I know i waited several generations before upgrading but it is night and day. If switching from the 24 to 25 you may not notice any differences but going from the 20 to the 25...omg...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on February 19, 2025
Posted by: SamsungUsers4life
[This review was collected as part of a promotion.] Great phone! Way it navigates and upload and downloads are great! So much power in the plam of my hands. I use it tons f stream videos, play video games and listen to music
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loved it
on February 19, 2025
Posted by: Rocky3309
[This review was collected as part of a promotion.] I love the new updates.
I love the camera I see the pictures very clear and I love how you can play around with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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