Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,539 Reviews)
Open Ratings Snapshot
Rating breakdown 30,539 reviews
5 Stars
26,143
4 Stars
3,452
3 Stars
589
2 Stars
168
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
This phone is amazing
on February 26, 2025
Posted by: Love4all
[This review was collected as part of a promotion.] The battery life is wonderful i can use it all day and only have to charge it at night. Very durable and well built. I absolutely love it. Love the seamless actions across apps feature as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on February 26, 2025
Posted by: LoveTechTx
[This review was collected as part of a promotion.] Super fast! Seamless action between apps. Amazing picture quality! Favorite Samsung ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This produc is very nice
on February 26, 2025
Posted by: Sapos25plus
[This review was collected as part of a promotion.] The telephon is use in de comunicación whit my family and use in the wor
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What GREAT FETURES AND WOW GREAT COLOR CONTRAST.
on February 26, 2025
Posted by: Lisalovestoshoptoreview
from Katy Texas
Expertise:Beginner
I boughtthis phone about a month ago I just love my phone and all that came with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product has wonderful features
on February 26, 2025
Posted by: Valkyrie
[This review was collected as part of a promotion.] .seamless actions across apps is nice. I love learning and exploring new options available when learning how to use the phone. Love the camera. I love the pen feature to take notes. The calender has switched me over from a paper one. Now brief have been excellent. Kinda wish it had the side button to silence like some other type of phones
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 28, 2025
Hey there Valkyrie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the Now Brief, calendar, and additional capabilities of your new phone. We have provided a link to the full device manual to help you further align the settings to your preferences including the silencing feature of notifications. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful and great features
on February 26, 2025
Posted by: KingKai
[This review was collected as part of a promotion.] The S25 Ultra is really fluid and seamless actions across apps. Been able to stream videos and play games effortlessly without issues. All around solid phone even with all the cameras being sharper than ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I've ever had lot to learn
on February 26, 2025
Posted by: Zanderspa
[This review was collected as part of a promotion.] Phone works 10 times better than the s23 ultra everything works seamlessly. I don't know how you can make it better thanks very much for making everything easier and faster
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy I've owned
on February 26, 2025
Posted by: VAcwp2019
[This review was collected as part of a promotion.] The daily brief I felt was going to be s gimmick I'd never use, it is extremely convenient and helpful. The circle to search is perfect! Love the speed and smoothness of the UI. My favorite Galaxy since my S10 hands down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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