Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,510 Reviews)
Open Ratings Snapshot
Rating breakdown 30,510 reviews
5 Stars
26,118
4 Stars
3,449
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Very fast optimizes, good photo quality, love the
on August 10, 2026
Posted by: Meatloaf
[This review was collected as part of a promotion.] This phone is awesome. The video quality is off the charts. The zooming feature and the photo frame and the slow motion and the photo quality enhancements and the fact that the smartphone that's the laptop in one love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good not great
on August 10, 2026
Posted by: Note7WasBest
[This review was collected as part of a promotion.] The phone itself is solid. There could be many different adjustments though. The phone is too slippery, so must have a case. The sound quality is not as good as the Z-Fold 3 was. Also don't like the screen fingerprint lock. It was so much better on the power button. Performance is decent, minus the fact that it keeps saying I don't haves a network connection even though it's in 5g or connected to wifi.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on August 10, 2026
Posted by: garrulousAxolotl
[This review was collected as part of a promotion.] I'm very happy that I chose the S25 Ultra. It has the processing power that I need for work as a telecommunications sales. I also chose it for its camera! Very good phone overall.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone my choice
on August 10, 2026
Posted by: CantlivwomyS25U
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because no other phone would do. Since before the Note 5, I've always chosen Samsung as my go-to mobile phone. The S25 Ultra was a no-brainer.
I chose this phone for work and personal use. From paperwork, its continuous reliability, to pictures and video; it's definitely my preferred mobile device. When valentines day comes around; I will be making it my valentine. Lol
Love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone!
on August 10, 2026
Posted by: Lanie19
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra primarily for the camera upgrade, and it has not disappointed. The photo detail, especially in low light, is phenomenal, and the zoom capabilities remain best-in-class. If you take a lot of photos or videos, this is the phone to get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features
on August 10, 2026
Posted by: Galaxyfun
[This review was collected as part of a promotion.] I chose this galaxy model because it has never failed me in the past!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on August 10, 2026
Posted by: Linflolo08
[This review was collected as part of a promotion.] Easy to use light phone able to do both work and personal all on one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on August 10, 2026
Posted by: Luckylady
[This review was collected as part of a promotion.] I chose this phone for all the fantastic features included, and it has exceeded my expectations. The camera quality is outstanding, especially with the AI enhancements that make every photo look sharp and vibrant. The performance is fast and responsive, whether I’m multitasking, streaming, or using productivity tools. The battery life easily lasts through my day, and the display is bright and clear. Overall, this device fits perfectly into my daily routine and continues to impress me with everything it can do!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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