Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,498 Reviews)
Open Ratings Snapshot
Rating breakdown 30,498 reviews
5 Stars
26,108
4 Stars
3,447
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great phone
on August 17, 2026
Posted by: Theonebunny
[This review was collected as part of a promotion.] Ive had this phone over a year absolutely love the series it does the job and gets everything I need done
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone but
on August 17, 2026
Posted by: Cain333
[This review was collected as part of a promotion.] I chose to make this review for help when finding a great phone. I've had Ultra models in the past. I do like the availability of the S Pen, but really wished it ran on Bluetooth so that it could be used as a camera shutter button.
The cameras are good. I really wished they would adjust to the right resolution or camera better.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding features
on August 17, 2026
Posted by: Kawboy78
[This review was collected as part of a promotion.] I use my phone for everything it has to offer from calls, text, email, office, ect ect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Didn't have to upgrade but I wanted to
on August 17, 2026
Posted by: Kvengeance
[This review was collected as part of a promotion.] I previously had the s22 ultra and it was my favorite go to device then the s25 ultra dropped. I couldn't believe all the better options in tech that came with this phone. I could have picked just the plain old s25 but the ultra was sleeker and the size for my aging eyes is perfect. So ultimately I chose the s25 ultra and I don't think I'll have to upgrade for awhile unless I decide the fold route.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My S25 Ultra is Worth Every Penny
on August 17, 2026
Posted by: RebelRebel
[This review was collected as part of a promotion.] My admiration for the Samsung Galaxy S25 Ultra is boundless! Out of all the flagship phones available today, I chose my S25 Ultra and it has exceeded every expectation. Its stunning display, outstanding camera system, and fast performance make it worth every penny. Upgrading to this phone was surely a positive decidion I made.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No other phone but Samsung
on August 17, 2026
Posted by: Mercyme
[This review was collected as part of a promotion.] I have chosen a Samsung product due to its user-friendliness and excellent accessibility. My only desire would be for them to introduce a Galaxy Note model with a foldable or flip design. Aside from that, I am quite satisfied with all the features it offers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I chose Samsung S25 Ultra
on August 17, 2026
Posted by: Gerard
[This review was collected as part of a promotion.] I chose a Samsung S25 Ultra for my upgrade from an S21. I love the smooth UI, Google integration, advanced camera system, 512 GB storage, brightness display and clear audio. The snapdragon processor is amazing! The only downside to this phone for me seems to be the very square edges aren't very ergonomic. Once a case is on the phone it seems to be very large for putting in your pocket and just generally a little clumsy feeling weight amd size wise!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung
on August 17, 2026
Posted by: Ultra25g
[This review was collected as part of a promotion.] I chose the galaxy 25 ultra and love it. I love that it still maintains tha classic 'note' look and feel. Even after a year, i am still learning things i can do with this beautiful phone. It's fast and dependable!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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