Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,136 Reviews)
Open Ratings Snapshot
Rating breakdown 30,136 reviews
5 Stars
25,855
4 Stars
3,407
3 Stars
567
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Great phone
on August 17, 2026
Posted by: Jesuslovesme
[This review was collected as part of a promotion.] I chose the S25 ultra last year and its been great. Its helped in nursing school because it has great features that help you get answers quickly. I can record my lectures and so much more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone you can buy
on August 17, 2026
Posted by: ASIHLY
[This review was collected as part of a promotion.] The device offers a truly remarkable viewing experience with its vibrant display. Its advanced camera system captures stunningly detailed photos, even in challenging lighting conditions. Performance is exceptionally smooth, handling demanding applications and multitasking with ease. The battery life consistently impresses, easily lasting through a full day of heavy usage. Overall, it represents a significant step forward in mobile technology. That is why I chose this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pen Not working
on August 17, 2026
Posted by: 4YearSamsung
[This review was collected as part of a promotion.] The phone camera is great but some of the functions like touch sensitively doesn't work well. I put my phone in my pocket shut off and it still turns on. I didnt know between the 24 and 25 rhe pen for the camera no longer works. It was great for me who travels a lot and and go to many places that function was available. I wish they made it an option to be turned on or off so those that dont want it can turn it off and thise that do can turn it on.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 Ultra
on August 17, 2026
Posted by: Johnnyfivecomealive
[This review was collected as part of a promotion.] I chose samsung Galaxy phones always over anything. I love what they can do for you as well as the durability of the phones. My 25 ultra with stylish pen is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Phone
on August 17, 2026
Posted by: Chiinnaa09
[This review was collected as part of a promotion.] I love the photos it takes; it's really practical—simply the best phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
EXCELLENT PHONE SAMSUNG USER 20 YEARS NOW
on August 17, 2026
Posted by: Love2Sell
[This review was collected as part of a promotion.] I’m really impressed with this Samsung phone. It works incredibly fast, runs smoothly, and is very reliable for everyday use. The performance is excellent, and I can count on it to get things done without problems. Definitely a great phone and worth recommending!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for bucket list adventure!
on August 17, 2026
Posted by: AdventureBound
[This review was collected as part of a promotion.] I chose to upgrade to the 25 Ultra prior to a trip to Finland. I wanted the latest and greatest in cameras, storage space and battery life. I was not disappointed! Thousands of photos and videos later...my adventures were fully documented without having to haul around my big dslr.
Samsung for the win!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Products
on August 17, 2026
Posted by: RichieRich
[This review was collected as part of a promotion.] “I chose” Samsung products everytime. From my Samsung S25 Ultra, Samsung laptop, televisions, earbuds, tablet washer and dryer, and smart watch, I have been extremely happy with their products. In all the years I have owned Samsung products I have had very little issues with defective items.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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