Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,136 Reviews)
Open Ratings Snapshot
Rating breakdown 30,136 reviews
5 Stars
25,855
4 Stars
3,407
3 Stars
567
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5 out of 5
5
Reliable across all platforms
on August 17, 2026
Posted by: Capfiene01
[This review was collected as part of a promotion.] I choose my Samsung s25 Ultra because it's the best phone I've had yet. It handles the terabyte gracefully. Without lag or stalling. I also use my s25 ultra to transcribe music on my cloud which I later use on stage with another Samsung product that I connect to it via hotspot which connects seamlessly. People love to hear me use the assistant feature whenever I'm looking for my phone to tell me what the weather is or to pick my next song I want to hear. Thank you this is my third Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional performance and incredible daily
on August 17, 2026
Posted by: TechUser91
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra every single day for work, fitness tracking, and cloud gaming during my downtime. The processing speed and responsiveness are top tier, handling heavy apps and multitasking without lag. The screen clarity and brightness make viewing content outdoors seamless. I chose this device because I needed a reliable smartphone that could handle a demanding routine while keeping up with my gaming setup. It has completely streamlined my daily workflow and entertainment needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Needed a serious upgrade, glad I got the S25 Ultra
on August 17, 2026
Posted by: Rhino777
[This review was collected as part of a promotion.] I was a huge fan of the Note series, and the last new phone I had previously gotten was the Note 8. When I had that one for over 7 yrs, much of the app support stopped, but when Samsung stopped updating the OS, that's when I knew there was no longer an option. I chose the S25 Ultra because it was the closest thing to the Note series, and I was excited to see what new features this model had. I'm still trying to understand everything this phone can do, and every time I learn a new feature, I'm grateful all over again that this was the time that I knew I needed a replacement. I look forward to the next model (for me, most likely the S27 Ultra)!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Phone
on August 17, 2026
Posted by: Frank2
[This review was collected as part of a promotion.] I chose the S25 ultra because of its amazing features. I use it for all my internet needs. I use my hot spot and satellite often. I have never been in a spot with no type of coverage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S for SPECTACULAR
on August 17, 2026
Posted by: Derrick911
[This review was collected as part of a promotion.] This is the most ultimate phone and camera combo ever!!!! I chose the Samsung S25 Ultra over any other phone. Ive chosen Samsung over every phone since the S1!
Great screen, battery, and feel in your hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25 ultra
on August 17, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I am very glad I chose my Galaxy 25 Ultra, I am constantly learning new little things it does and its always adding new features ,its a great phone ,super fast,its exceeded any exspectations i might've had .way to go samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Galaxy s25 Ultra
on August 17, 2026
Posted by: TopDog76
[This review was collected as part of a promotion.] I chose my Samsung Galaxy s25 Ultra as I have loved the performance, quality, durability of the Samsung Brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra S25
on August 17, 2026
Posted by: Gbeach
[This review was collected as part of a promotion.] I chose this phone for the S pen and the big battery life span. Great phone, never freezes, zero issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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