Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,444 Reviews)
Rating breakdown 30,444 reviews
5 Stars
26,063
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone
on October 18, 2026
Posted by: Fallisthebest2026
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because of its impressive speed, generous storage, and amazing camera, and it has exceeded all my expectations! I absolutely love everything about this phone. It’s fast, reliable, takes incredible pictures, and has been the best phone I’ve ever purchased. I couldn’t be happier with my decision! I would highly recommend the Samsung Galaxy S25 Ultra to family and friends or anyone looking for a powerful, high-quality smartphone. Samsung definitely did an amazing job with this one! ❤️📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, polished, and camera-focused flagship
on October 18, 2026
Posted by: ZGALAXYGUY
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an excellent flagship phone that feels fast, refined, and capable in everyday use. The large 6.9-inch Dynamic AMOLED display is bright, sharp, and smooth, making videos, photos, gaming, and reading look great. The phone is also lighter and more comfortable to hold than its size suggests.
Performance has been outstanding. Apps open quickly, multitasking is smooth, and demanding games run well without noticeable slowdown. The built-in S Pen remains a major advantage for notes, signing documents, and precise control, and the AI features are genuinely useful for editing photos, summarizing text, and handling everyday tasks.
The camera system is one of the biggest reasons to choose this phone. The 200MP main camera captures detailed photos, while the upgraded 50MP ultra-wide camera produces sharper landscapes and close-up shots. The 3x and 5x telephoto lenses make zoomed photos look clear and natural, and low-light photos are impressive. Video quality is also strong, with detailed footage and good stabilization.
Battery life easily gets me through a full day of normal to heavy use, including streaming, browsing, photos, and messaging. Charging is quick with a compatible 45W charger, and wireless charging is convenient as well.
My only minor complaints are that the phone is expensive, the camera lenses can attract fingerprints, and charging could be faster for a phone in this class. Overall, the Galaxy S25 Ultra is a premium, well-rounded phone! Thanks Samsu
Performance has been outstanding. Apps open quickly, multitasking is smooth, and demanding games run well without noticeable slowdown. The built-in S Pen remains a major advantage for notes, signing documents, and precise control, and the AI features are genuinely useful for editing photos, summarizing text, and handling everyday tasks.
The camera system is one of the biggest reasons to choose this phone. The 200MP main camera captures detailed photos, while the upgraded 50MP ultra-wide camera produces sharper landscapes and close-up shots. The 3x and 5x telephoto lenses make zoomed photos look clear and natural, and low-light photos are impressive. Video quality is also strong, with detailed footage and good stabilization.
Battery life easily gets me through a full day of normal to heavy use, including streaming, browsing, photos, and messaging. Charging is quick with a compatible 45W charger, and wireless charging is convenient as well.
My only minor complaints are that the phone is expensive, the camera lenses can attract fingerprints, and charging could be faster for a phone in this class. Overall, the Galaxy S25 Ultra is a premium, well-rounded phone! Thanks Samsu
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great storage space lots of gb. Big screen anloud
on October 18, 2026
Posted by: KingTre
[This review was collected as part of a promotion.] I chose the Samsung galaxy S25 ultra when it first came out for how sleek it looks and its amazingly big screen. Comes with a built-in stylist for drawing or writing on yow phone. Plenty of storage, louder speakers then I've heard with grest spunes clarity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on October 18, 2026
Posted by: DustpanMan
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra, and honestly, I'm glad I did! I use my phone for just about everything, from keeping up with family and friends to looking things up, watching videos, and handling everyday tasks running my businesses and always learning new stuff. I love having a big screen thats crustal clear, sound thats amazing, and the camera is amazing for capturing pictures and videos without having to carry around a separate camera. Everything runs smoothly, and I like being able to get things done with the S Pen, too. It's nice having a phone that can keep up with me throughout the day, whether I'm busy working or just relaxing. The S25 Ultra has so many useful features packed into one device, and I'm still finding things I enjoy about it. For me, it's more than just a phone; it's something I rely on every day fornlife amd business, and I'm happy I chose it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 17, 2026
Posted by: Lady68
[This review was collected as part of a promotion.] Love the addition of the stylus, easy to use, screen is just the right size when playing games, or looking at recipes, so many features to explore have had my phone over a year and still keep finding new things to discover 😀 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of space and great for gaming!
on October 17, 2026
Posted by: KingPaulonidas
[This review was collected as part of a promotion.] I chose the S25 Ultra because this phone came with a ton of free space which is great because I take a lot of pictures. The stylus comes in handy for small edits or signatures. Gaming has been great too and runs very smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on October 17, 2026
Posted by: NenNen
[This review was collected as part of a promotion.] Samsung S25 ultra has been the best phone ive had yet. I chose this phone bc of the features the pen and its durability. I graphic design and its absolutely perfect for work and entertainment and everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is all I use
on October 17, 2026
Posted by: Babyboy
[This review was collected as part of a promotion.] I've only used Samsung phones for my phone of chose i haven't had any problems from the phones themselves only issues I've had was from dropping or running over on accident but that's user error not the phone I love my phones none the less I upgraded from a samsung s21+ to the s25 Utral and I don't regret my choice will always chosse Samsung no regrets at all
Value
5
Written by a customer while visiting Samsung US