Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,445 Reviews)
Rating breakdown 30,445 reviews
5 Stars
26,064
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
A Powerful Phone for My Busy Everyday Life
on October 11, 2026
Posted by: GardenAndGalaxy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could keep up with everything I do. Between gardening, caring for my animals, photographing nature, managing homestead projects, and sharing updates online, my phone is an important part of my everyday routine. I especially appreciate having a versatile camera for capturing the small details of plants and animals as well as everyday moments. The large screen is useful for researching information, organizing projects, reviewing photos, and watching videos. I love having so many useful tools in one device instead of needing to switch between different gadgets. What matters most to me is having technology that makes my busy days easier while helping me document and share the things I care about. The Galaxy S25 Ultra is a great fit for that kind of lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very reliable and fast
on October 10, 2026
Posted by: INOVVV
[This review was collected as part of a promotion.] I chose this phone because its very beautiful and the camera quality matches. Every part of the ui is friendly and is a nice change of pace from other phones ive used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 years + samsung rocks
on October 10, 2026
Posted by: Arrvikeywest
[This review was collected as part of a promotion.] For me, Samsung is the best! I’ve been using Samsung phones for more than 10 years, and I upgrade about every two years because I enjoy keeping up with improving technology. My current phone is the Galaxy S25 Ultra, and I’m proud to continue my Samsung journey. Technology keeps moving forward, and Samsung keeps me excited about what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Camera
on October 10, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra for the camera and it did not disappoint. The zoom is phenomenal. I absolutely love when I can zoom in on the moon, especially during a lunar eclipse, and capture details of the moon. I have had this phone for a year now and it still keeps up with all of my needs. It's very fast and effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera and ease of use is the best
on October 10, 2026
Posted by: Cgonz21
[This review was collected as part of a promotion.] I chose the s25 ultra for the use of the stylus and different apps that I am able to use.
I use functions like excel and then use sports apps for coaching that make it easier for me.
I use functions like excel and then use sports apps for coaching that make it easier for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall happy with my phone.
on October 10, 2026
Posted by: MachineHead
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a refined flagship that pairs top-tier ergonomics with brute-force performance, though it introduces a controversial hardware downgrade
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
Performance & Efficiency: Snapdragon 8 Elite provides class-leading speed and improved battery endurance.
Camera Reliability: Consistent, sharp imaging across all focal lengths with refined post-processing.
Good lock: the best thing about Samsung phones is this app.
Weaknesses
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
Stagnant Charging: Peak wired charging remains capped at 45W.
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Heating: the phone becomes quite hot when using in car with wireless Android Auto. . I thought it was just an issue with S22 ultra but face the same issue with S25 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US