Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,444 Reviews)
Rating breakdown 30,444 reviews
5 Stars
26,063
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Great phone but does not utilize S Pen
on October 13, 2026
Posted by: S25UltraMan
[This review was collected as part of a promotion.] I love my S25 Ultra, the camera is incredible and I absolutely love using it in its highest settings. I use my phone 60% for work, 30% with the family and 10% or personal use.
For work, its perfect. I can create long form videos for reference and send them without having to upload to a 3rd party app or loose the quality. When using it at home, it becomes a more of a tablet rather than being used as a phone. I use the S Pen for almost everything whether it be letting the kids color or draw in Penup or if im using it personally while creating designs to 3d print.
The display is excellent, speakers are loud, the design is really nice and feels proper in my hand. I do wish the colors were deeper and more true, colors aren't awe inspiring.
Although I have many positive things to say i do have one negative. I LOVE the S Pen. I chose the Ultra because it came with an S Pen. But all the incredibly cool and useful features are gone. It is now just a basic stylus that is an accessory instead of part of the phone like it used to be. Being able to use the Pen to take a photo was amazing, opening specific apps based on the way you moved the Pen was great.
I really enjoy my phone but I hope they bring back the S Pen as it was.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only 1 issue ever found. Lovely device!
on October 13, 2026
Posted by: Ckay4ever
[This review was collected as part of a promotion.] I chose the Samsung galaxy s25 ultra because it's simply the best at the time.
The single issue I have found is that my phones screen flickers randomly, but only seems to do so at night. It stops with use. But only happens when the AOD is on.
I've tried many trouble shooting and I've used the Samsung members app diagnostics to figure it out. But no luck.
Lovely device. I will continue to buy Samsung regardless.
Thanks, I hope I win.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate device for gaming, AI, and photos
on October 13, 2026
Posted by: Ultimate1samsung
[This review was collected as part of a promotion.] I chose this Samsung device because it perfectly combines everything I need. The performance is outstanding for gaming and streaming without any lag. The Galaxy AI features, like Note Assist and Circle to Search, make my daily tasks and studying incredibly efficient. Plus, the stunning camera quality and AI photo editing tools take my photography to the next level. It truly handles work, school, and entertainment flawlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has so many options
on October 13, 2026
Posted by: Kboogie
[This review was collected as part of a promotion.] I recently got my hands on this cell phone, and I must say, it has exceeded my expectations in every way. The design is sleek and modern, making it a pleasure to use. The camera quality is outstanding, capturing every moment with stunning clarity. The battery life is impressive, ensuring it lasts throughout the day without needing a recharge. Overall, I am very pleased with this purchase and would highly recommend it to anyone in the market for a new phone. I chose this one and im glad I did .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cell i have ever owned
on October 12, 2026
Posted by: LovemyCell
[This review was collected as part of a promotion.] I chose these cell phone without not knowing all of the features it has. To my surprise it has more of things I can do and use than any other cell phone I have owned or seen it most commercials on t.v. or online. I Love the use of the pen and what i can use it for. The camera is awesome. I take really bad pictures, but not with my Samsung Galaxy S25 Ultra Titanium Black cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatility
on October 12, 2026
Posted by: Spitbul
[This review was collected as part of a promotion.] I really enjoy the versatility of the S25 Ultra. One of the best features i feel is the pen. I utilize it to take notes, and take pictures. I'm able to split the screen and multi task do to the screen size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but need work
on October 12, 2026
Posted by: L0ve0p1
[This review was collected as part of a promotion.] I love the phone honestly I wish you guys put more features that other company put in like big battery faster charging better camera just want a day we're I look at Samsung ultra and be like no other phone can say they are ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Is Amazing!
on October 12, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a powerful and reliable phone that could keep up with my busy lifestyle. Between school, work, and everyday activities, this phone has everything I need. The display is beautiful, the camera quality is incredible, and the performance is fast and smooth. I especially love the large screen because it makes watching videos, studying, reading documents, and multitasking so much easier. The battery life is another great feature that helps me get through my busy days. I also appreciate the S Pen and how convenient it is for taking quick notes and staying organized. Overall, the Samsung Galaxy S25 Ultra has been an excellent phone, and I am extremely happy with its features, quality, and performance. I would definitely recommend it!
Value
5
Written by a customer while visiting Samsung US