Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Average customer rating
4.8
(30,113 Reviews)
Rating breakdown 30,113 reviews
5 Stars
25,836
4 Stars
3,403
3 Stars
567
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jet Black
Customer Rating
5
Why I chose Samsung
on September 23, 2026
Posted by: ShadowFaile
[This review was collected as part of a promotion.] I chose to use a Samsung phone over any other because so far I have never broke a phone by dropping it and Samsung has never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highest performing phone I've had so far.
on September 23, 2026
Posted by: mMimickry
[This review was collected as part of a promotion.] I chose to review my Samsung Galaxy S25 Ultra, it's been one of the fastest, highest performing phones I've ever had and I use it as my main phone usually for fitness, goal planning and social media. I've never been so satisfied with a device that also lasts all day without constantly needing a charge. It does everything I need it to and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok Too many glitches
on September 23, 2026
Posted by: Iupcutie
[This review was collected as part of a promotion.] It's ok. Not what I thought it would be. Not everyone should get it. It has more glitches than it should for the cost.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s25 ultra is a great phone!!
on September 23, 2026
Posted by: El23Panda
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a great phone!! Extremely durable and reliable!! The battery in the Samsung Galaxy S25 Ultra lasts nearly all day on a single charge!! Watching TV shows and movies with the Samsung Galaxy S25 Ultra is amazing. It's crisp and clear and the audio is phenomenal!! I love this phone a whole lot!!
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey there El23Panda, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how great you are finding your device, and that it has been so great for your streaming, and that the battery keeps up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 23, 2026
Posted by: Ssowe21
[This review was collected as part of a promotion.] I am so happy I chose this phone. I was going to wait but I can't imagine not having it now. Each feature is amazing and comes with ease to use. I have owned several Samsung products and plan to continue with Samsung for future ones.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey Ssowe21, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device so useful for your daily needs, and that it has been so easy to use. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far I love my Ultra S25. Love the camera.
on September 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose Samsung Galaxy Ultra S25. I'm still figuring out how to use to its full potential. Can't wait to see what it can do. For now watch movies and record my kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 22, 2026
Posted by: Jhossain
[This review was collected as part of a promotion.] I have samsung S25 Ultra for almost two years. I love this product. Everything is excellent in this phone. One improvement might be the battery. It drains little faster than other samsung devices I had. Picture quality is excellent. Improvement needed when sharing Picture with others and social media. Video quality needs little bit more improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is all around the BEST
on September 22, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] I chose this phone because Samsung S Series has not let me down with the last 3 devices I purchased. Honestly THE BEST PHONES I've ever used.
Value
5
Written by a customer while visiting Samsung US