Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,781 Reviews)
Rating breakdown 6,781 reviews
5 Stars
5,597
4 Stars
962
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
Great phone
on August 10, 2026
Posted by: MannyToyota
[This review was collected as part of a promotion.] Love this phone awesome screen clarity sharp photos love the battery life fast processing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Plus
on August 10, 2026
Posted by: SamsungLifer
[This review was collected as part of a promotion.] I have been a Samsung Phone owner since The Galaxy S3. They will forever be my favorite. The Samsung Galaxy S25 Plus is a great phone. No issues, battery life is long, camera quality its top notch. I love the sleek design and the light weight feel it has. Wonderful product. Get you a Samsung and you'll never look back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25+
on August 10, 2026
Posted by: Downgradeturnedtoupgrade
[This review was collected as part of a promotion.] I chose the S25+ when I upgraded from the S22Ultra for its performance reviews and the screen technology. I no longer needed the stylus so thats why I chose to step done from an ultra to a +. Honestly if you dont need the Stylus the S25+ is an amazing device woth great picture, good service and fantastic customization options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 10, 2026
Posted by: Milty01
[This review was collected as part of a promotion.] Great phone there is a reason I chose this particular one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded to S25+
on August 10, 2026
Posted by: SamsungUser25
[This review was collected as part of a promotion.] When I got my phone transferring from the old Samsung was seamless. I chose the S25+ in hopes of better camera and storage but was quickly disappointed. App management is fairly straightforward but all the extras that made the phone popular required extensive setup duplicating apps providing the same service. Still getting prompted to setup apps I don't want but other than that the phone works as expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy
on August 10, 2026
Posted by: Joey13
[This review was collected as part of a promotion.] I chose the galaxy s25+ because in my opinion it is the most user friendly device. I have been a long time user of Samsung. And this one is by far my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ughhh phone
on August 10, 2026
Posted by: Jbae76
[This review was collected as part of a promotion.] Sometimes it is so hard to make it connect to my earbuds and accounts. I mean come on isn't this the point of having a mobile phone is to make pur lives easier. It will not allow phone calls to come through my earbuds.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hi there Jbae76, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how important specific features of your device are to you every day. We have shared a few links to articles to help you connect to your Bluetooth device. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S25+
on August 10, 2026
Posted by: TheHaba22
[This review was collected as part of a promotion.] I chose the s25+ and have loved it every minute, not a day goes by where I think I need a new phone, still works great and continues to be optimal in my daily ventures.
Thank you Samsung for making a great device
Thank you Samsung for making a great device
Value
5
Written by a customer while visiting Samsung US