Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,780 Reviews)
Open Ratings Snapshot
Rating breakdown 6,780 reviews
5 Stars
5,596
4 Stars
962
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
This is why I always stick with Samsungs
on October 12, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I needed to get an upgrade in phone's, and i picked out the Samsung Galaxy S25+, and I have always been happy with my phone.
Ive own samsung phones for a very.long time, and I always come back to them because they are efficient, reliable, and extremely customizable. It feels like I have everything I need on my phone, and it feels flawless.switching between apps, organizing my apps to ensure everything runs smoothly and the way I want it to. My entire family uses Samsung. And I could never imagine switching over to anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone with amazing features
on October 12, 2026
Posted by: Shawlasvibes
[This review was collected as part of a promotion.] I chose the Samsung S25+ for both me and my spouse. We love the Dex feature as well as the ease of use and set up. There are various things that the phone was a great design and quality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Better than older model but needs work
on October 12, 2026
Posted by: Dee888
[This review was collected as part of a promotion.] Lighter than last model . Sadly the favorites feature to allow important phone numbers through regardless of sikentcsettjngvor do not disturb does not work. This is annoying. Screen breaks easily.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2026
Hi there Dee888, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how important specific features are to you for your prolonged enjoyment. To adjust the settings for Do Not Disturb, you can do this in the settings app, under notifications, and Do Not Disturb. From here you can adjust what apps or contacts are allowed through when you have Do Not Disturb enabled. We have provided a link to the full manual to help you with these settings, and to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is everything plus some
on October 12, 2026
Posted by: Ieatit
[This review was collected as part of a promotion.] This phone was not my first choice. Nonetheless, i chose to get the s25+ and it was the best decision I could have made. It has endless features. You can edit pictures with ai straight from the gallery, video quality is amazing, camera is absolutely stunning, and its super fast. When I get the chance, i'm going to upgrade to the s26+. Because as amazing as this phone is, that one has to be out of this world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My opinion on the Galaxy S25+
on October 11, 2026
Posted by: Tmoon44
[This review was collected as part of a promotion.] I love my Galaxy s25 plus it has great sound when I play my music I love that for sure it also has good quality photos whenever I use the camera which I do use quite often front and back they're both excellent it is very practical and useful and has a lot of storage that is a good thing I chose the Galaxy s25 plus because at the time I was switching from a different type of phone and I love Galaxy and that was the most current one and I'm absolutely happy with my choice. It is very helpful in my day-to-day use for work because it has options for taking notes about certain things or tracking things and all kind of good stuff honestly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!
on October 11, 2026
Posted by: HaZelk
[This review was collected as part of a promotion.] I chose this phone for it's beautiful display, amazing photo taking abilities, and superior sound quality! If I had to choose over again, I would DEFINITELY make the same choice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung has everything I want Plus MORE!
on October 11, 2026
Posted by: LiveLoveLaugh
[This review was collected as part of a promotion.] I CHOOSE SAMSUNG EVERYTIME!
I love my galaxy. I have a beautiful ecosystem and everything is seamless. I use my devices for school, work, staying on task, but most importantly my health! I can track my sleep, snoring, BMI, heart health, and more importantly if I am getting enough from my meals, etc.
It is fantastic!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is my Favorite
on October 11, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I chose Samsung many years ago after observing family who were dedicated fans of the competition's "iDevices." I like the control I have over systems with an Android base and the Samsung usability is simple and easy to learn.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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