Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,781 Reviews)
Open Ratings Snapshot
Rating breakdown 6,781 reviews
5 Stars
5,597
4 Stars
962
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Love my Galaxy S25+
on September 28, 2026
Posted by: Nursebaddie79
[This review was collected as part of a promotion.] Absolutely loving my Galaxy S25+! 📱💕 The screen is gorgeous, the camera takes amazing pictures, it’s fast,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fun phone to play with
on September 28, 2026
Posted by: Aceracevil1
[This review was collected as part of a promotion.] I don't think bad about the phone or didn't come with a stylist. It'd be nice to have a stylus, was it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 29, 2026
Hey Aceracevil1, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know our customers have a range of different wants and needs from their chosen device. If you are looking for S Pen compatibility, the Galaxy S25 Ultra and Galaxy S Ultra Series are the ones compatible with this accessory. We have provided a link to the full manual for your device to help you fully explore and customize your device for the best possible experience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone for an old guy
on September 28, 2026
Posted by: bjs83hd
[This review was collected as part of a promotion.] I'm 75 and I think Samsung made a phone perfect for me. Easy to use. Simple to navigate through. I look forward to upgrading to another Samsung at Christmas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25+ and s8 watch
on September 28, 2026
Posted by: ALLSMILES716
[This review was collected as part of a promotion.] I chose the s25+ based on the camera and performance while gaming.The only issue is have after 1yr is the batter drains fast way too fast .I haven't found out whats wrong nor has the store I purchased it from.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25+ works perfectly for me!
on September 28, 2026
Posted by: TahLynn
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25+ because I've always loved the camera and loved Samsung message which we no longer have, but everything about my phone is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love thie picture capabilities
on September 28, 2026
Posted by: bsacct69
[This review was collected as part of a promotion.] i chose this phone for thr enhancement of the photos and its capabilities that it has for taking pictures. I chose this phone for the game features and the wide screen and sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 28, 2026
Posted by: Cbugs921
[This review was collected as part of a promotion.] I choose to stick with my galaxy after my last one lasted so long. I have had little to no issues besides wear and tear and getting a replacement was easy as can be and hassle free. I will definitely continue my line of galaxy products with my next phone or smartwatch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing performance
on September 28, 2026
Posted by: lmoonu
[This review was collected as part of a promotion.] I chose this model to review as it is my favorite of the Samsung S series. I've always used Samsung and no matter what it's always been my go to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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