Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,782 Reviews)
Open Ratings Snapshot
Rating breakdown 6,782 reviews
5 Stars
5,597
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Great phone, steady updates, works great!
on April 27, 2026
Posted by: Macadamie
[This review was collected as part of a promotion.] I have had this phone for over six months and I love it. Had held up well to a few low drops with no issues, though I keep a case on it. I do not work from it but email and word processing apps all work as needed for personal use. I do not use Galaxy AI, or any AI if I can help it, but the features are there and seem helpful if someone were unable to manage things themselves. Solid phone and updates roll out steadily, would highly recommend Samsung phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25+
on April 27, 2026
Posted by: Kyle42
[This review was collected as part of a promotion.] I never had one issue with my Galaxy S25+ it has worked flawlessly ever since I bought it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had
on April 27, 2026
Posted by: Wademan
[This review was collected as part of a promotion.] I enjoy using the Samsung s25+ for its functionality and reliability the Ai service is easy to use as i use it for work, in my opinion I would not change anything with this device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is easy to navigate
on April 27, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] My experience with Samsungs S25+ has not disappointed. I find it easy to maneuver thru apps to photos posting on social media is fun! And that is saying something for this grandma! I love downloading recipes from cooking apps to YouTube! Anything I want to keep. Download photo copy to share etc is a joy with an array of ideas its a fun learning experience too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone no problems. The AI is great
on April 27, 2026
Posted by: HERNANDEZ
[This review was collected as part of a promotion.] Great phone no problems. The AI is great. I use the phone for everything. Sports, gaming, and photos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great model from Samsung
on April 27, 2026
Posted by: Margorita
[This review was collected as part of a promotion.] Works great for my needs on Social apps, game apps, internet browsing, messaging and texting, travel booking and food ordering apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung Phone
on April 27, 2026
Posted by: Cabo4ray
[This review was collected as part of a promotion.] Love the AI features on my Samsung S25+.All the features that were included are fantastic Samsung keeps outgoing themselves with great phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 27, 2026
Posted by: Little2love
[This review was collected as part of a promotion.] Very good use because I use it for the kitchen and had helped a lot
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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