Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8
(6,781 Reviews)
Rating breakdown 6,781 reviews
5 Stars
5,597
4 Stars
962
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5
New phone is an adventure!
on October 1, 2026
Posted by: Azure702
[This review was collected as part of a promotion.] I had my old phone for many years. Probably too long. I chose the new Galaxy S25+ because it was sleek looking and similar in functionality to my previous phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but...
on October 1, 2026
Posted by: Stylininwv
[This review was collected as part of a promotion.] This phone is a good phone. It does everything I need to do. But the quality has gone downhill. I've had a case on it. But the back still shattered screen got scratched, even though I only had it 43 days.I don't understand cause i've had absolutely no problem with any other galaxy.S series phone ever.
Value
3
Response from Samsung USBy R&R Team, October 2, 2026
Hi Stylininwv, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how distressing it is when your device is not meeting your expectations or has been damaged unexpectedly. We have provided a link to the Samsung Support Team to review any and all options to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The camera is phenomenal
on October 1, 2026
Posted by: SunShine
[This review was collected as part of a promotion.] I use my Samsung for everything! It allows me to stay in control ans knkw were everything is available
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New experience with appropriate model
on October 1, 2026
Posted by: LARider67
[This review was collected as part of a promotion.] I used always get the top model. I chose to evaluate my actual needs & use to pick the model best suited to my needs. Have been far more satisfied with my experience & not getting overwhelmed by options that were unnessesary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really Needed an Upgrade
on October 1, 2026
Posted by: Old2New
[This review was collected as part of a promotion.] I really needed an upgrade.
I had an Galaxy S9, so glad I chose to upgrade all the way to S25+ when it came out. I can finally see the screen in the bright sun when I play my games or take pictures. I use the phone to stream, play mobile games, go through email, use it to pay when I forget my money. For me, I use the camera for taking pictures so camera quality is a must. It has taken better pictures at night compared to the S9. The volume is also much louder. I do wish it kept the fingerprint on the back and the leds to notify for texts, but we all have tradeoffs.
I had an Galaxy S9, so glad I chose to upgrade all the way to S25+ when it came out. I can finally see the screen in the bright sun when I play my games or take pictures. I use the phone to stream, play mobile games, go through email, use it to pay when I forget my money. For me, I use the camera for taking pictures so camera quality is a must. It has taken better pictures at night compared to the S9. The volume is also much louder. I do wish it kept the fingerprint on the back and the leds to notify for texts, but we all have tradeoffs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Phone, my life
on September 30, 2026
Posted by: Device
[This review was collected as part of a promotion.] This is my 4th S series phone. I enjoy them very much so, that I will never switch to anything else. Each one gets better then the last!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend S25+
on September 30, 2026
Posted by: 74Crimson74
[This review was collected as part of a promotion.] I have been really happy with my S25+ it works great for everything i do with it. The camera is amazing, my screen saver picture is from a camping trip after midnight, cant believe the detail and clarity it was able to bring out on a fairly dark night. The battery life is good. Streaming, gaming, or just browsing the internet all work flawless.
I do use a pretty tough case because my hands drop stuff occasionally, its took some pretty good falls and only problem ive had is cracked screen protector, but it has been a pretty tough phone. I highly recommend the S25+.
I chose samsung phones because they are well built, reliable and they make different models to meet different needs. I have always been happy with my SAMSUNG devices.
I do use a pretty tough case because my hands drop stuff occasionally, its took some pretty good falls and only problem ive had is cracked screen protector, but it has been a pretty tough phone. I highly recommend the S25+.
I chose samsung phones because they are well built, reliable and they make different models to meet different needs. I have always been happy with my SAMSUNG devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This profuct is great
on September 30, 2026
Posted by: Tishfelk
[This review was collected as part of a promotion.] I chose this phone because ibwas told it was an excellent device. The galaxy S25. It has many great features and I've been exploring it for months. Im really having a hard time putting it down. It's even great for games. Thenpicture quality is amazing and you can b even edit the photos and make reels with them . It has been worth every penny so far. Im even considering upgrading and keepingbthebsame model. The technology is great even offer classes to learn the Ai program. I am pleased and recommend it to anyone. Im not tech savvy but this has been really easy to operate. Thanks galaxy
Value
5
Written by a customer while visiting Samsung US