Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,781 Reviews)
Open Ratings Snapshot
Rating breakdown 6,781 reviews
5 Stars
5,597
4 Stars
962
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
More features than a grandma knows how to use
on June 29, 2026
Posted by: LilysMawmaw
[This review was collected as part of a promotion.] A lot of us older general dont use most of the smart phone options we're just needing the basics. But I don't think there's anything my Samsung won't do.And when I do need to know something out of the norm, of course, I get a grandchild to show me how. As a collector of vintage items, the Galaxy AI option is fantastic.I can find lots of information when i'm researching an item. I have recently started using my phone for live auctions, and it works great with its large screen. I am very pleased with this model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Satisfied
on June 29, 2026
Posted by: swhite
[This review was collected as part of a promotion.] I use my Samsung as my phone for everyday. I am not satisfied about the hearing. The static and not hearing good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is top tier
on June 29, 2026
Posted by: GingerSpice
[This review was collected as part of a promotion.] First of all the camera. There is literally no phone out here that can do what Samsung camera does. With being a self proclaimed artist I love the features like being able to use the pin the write and draw and doodle on my phone. I love everything about my phone. Thanks Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and friendly use
on June 29, 2026
Posted by: McCannimal98
[This review was collected as part of a promotion.] Great for regular everyday phone use. Easy to use AI and features. Gameplay and media usage are fluid and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on June 29, 2026
Posted by: Cmg2667
[This review was collected as part of a promotion.] I have been using my phones AI to help research plants,hair styles love it. I have had samsung phones for years and will only by samsung. I have not had to send my phone in for repairs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy with the durability of this phone.
on June 29, 2026
Posted by: MooseMan89
[This review was collected as part of a promotion.] I have had several Cell phones in my life but this phone has had more capabilities and user friendly features than all of my Old complicated cell phones.
I don't need fancy, I need flexible and durability.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has exceeded my expectations
on June 29, 2026
Posted by: DEEFISH
[This review was collected as part of a promotion.] I been a customer of Samsung products since the galaxy series started. The device is great and exceeded my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 26+
on June 29, 2026
Posted by: Lisa71
[This review was collected as part of a promotion.] I've been extremely impressed with my Samsung Galaxy S25+. As a full-time student and the founder of Strong Bonds Community Care, I rely on my phone every day to stay organized, productive, and connected. I use it to manage my calendar, schedule meetings, attend virtual calls, respond to emails, and keep track of important appointments without missing a beat.
One of my favorite features is **Galaxy AI**. It helps me draft professional emails, organize my notes, and create quick memos, saving me valuable time throughout the day. Whether I'm coordinating nonprofit events, communicating with volunteers, or working on school assignments, the AI tools make my workflow much more efficient.
The battery easily lasts through my busy days, the display is beautiful, and the performance is fast and reliable even when I'm multitasking between several apps. The camera also takes excellent photos for documenting community events and creating content for social media.
The Samsung Galaxy S25+ has become much more than a smartphone—it's my office, planner, classroom, and communication hub all in one. I highly recommend it to anyone looking for a powerful device that helps them stay productive both professionally and personally.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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